Group Product Manager
SF Hybrid 3x
Muli-modal AI Start-up
Join an innovative company at the cutting edge of AI-driven customer service automation. Their AI solutions empower Fortune 500 companies to automate complex customer interactions across voice, messaging, and digital channels, enabling natural conversations without wait times. Leveraging breakthroughs in LLMs and conversational AI, they're transforming how businesses engage with their customers with over $100M in funding from notable VCs, achieving major year-on-year revenue growth and notable awards.
My client is looking for a Group Product Manager to own and drive the vision of a major product initiative. You'll work closely with cross-functional teams and play a critical role in defining and delivering advanced automation capabilities in the rapidly evolving AI landscape.
About the Role:
As a Group Product Manager, you'll take full ownership of a key product area, shaping its strategy and execution from ideation through launch. You'll collaborate with engineering, machine learning, and customer-facing teams to deliver high-impact solutions that address real-world challenges.
Your Key Responsibilities:
- Strategic Roadmap Develop a clear product roadmap aligned with market opportunities and customer needs.
- Customer Advocacy Engage deeply with customers to uncover pain points and translate feedback into innovative product features.
- Seamless Execution Partner with engineering and data science teams to prioritize and deliver scalable solutions.
- Data-Driven Decision-Making Leverage analytics to evaluate product performance and inform future enhancements.
- Thought Leadership Represent the company in customer discussions and industry events, sharing insights on AI and automation trends.
What You'll Bring:
- Product Expertise Senior to Principal level product management experience with a proven track record of leading successful product launches.
- Technical Acumen Familiarity with software development, data analytics, and emerging AI technologies.
- Cross-functional leadership Ability to manage complex projects and collaborate effectively with engineering, sales, and customer success teams.
- Analytical Mindset Strong data analysis skills to guide product strategy and measure success.
- Exceptional Communication A collaborative leader who can inspire and influence teams and stakeholders.
- Preferred Experience building and launching AI/LLM-powered products.
Why Join Them?:
- Competitive Pay $225,000-$250,000 base salary (flexibility for experience), equity, and benefits package.
- Premium Benefits Comprehensive healthcare, wellness programs, and home office stipends.
- Professional Growth Shape the future of Gen-AI customer service alongside an experienced, fast-growing team.