GROCERY STOCK CLERK
POSITION OVERVIEW
An employee in this position is responsible for adequately stocking and maintaining attractive, shop-able and safe grocery store shelves. This employee may also be responsible for new product displays, pricing new items and ensuring that price changes are carried out appropriately. This employee will also assist customers in finding requested grocery items or with questions regarding products and pricing.
GENERAL DESCRIPTION/DUTIES AND RESPONSIBILITIES/ESSENTIAL JOB FUNCTIONS
Provides friendly and prompt service to customers
Answers questions and assists with locating products by taking a customer directly to said products
Provide exemplary customer service by ensuring products are replenished on the shelves
Answer questions from customers about grocery/dairy/frozen products in a professional manner
Proper stocking and rotation of merchandise
Performs tasks such as, but not limited to: displaying, labeling, cleaning, and merchandising of products to ensure fresh, high quality offerings
Ensures cleanliness of grocery/dairy/frozen aisles, storage areas, and work areas; includes but is not limited to: cleaning/organization of shelves and products, keeping floors free of spills, removing hazardous debris from floor, sweeping/mopping
Responsible for proper inventory control to maximize product freshness and availability
Monitors product and supply inventories and notifies manager when product levels are low or empty
Stocks, fills, faces products and displays
Ensures labeling and pricing accuracy
Is aware of case/cooler temperatures and communicates any concerns regarding proper temperatures or safety
Ensures all equipment is in working order and safe; alerts management when safety or cleanliness is a concern
Assists in the unloading and proper storage of deliveries
Receives and inspects deliveries to ensure proper inventory and accuracy
Follows proper housekeeping and cleaning standards
Maintains clean, safe and sanitary grocery/dairy/frozen department area and equipment
Requires operating and using equipment such as, but not limited to: compactors, garbage disposals, pallet jacks, and carts
Collects carts from the lot and surrounding areas if needed and returns them to their proper place (maximum of six at one time)
Collects shopping hand baskets and returns them to their proper place
Ensures empty carts and hand baskets are kept clear from clutter and are clean
Keeps up to date on new products and their locations
Become familiar with products in the entire store to answer questions and make suggestions to customers
Be knowledgeable of weekly ad items
Walks department regularly to ensure an organized, sanitary, and overall clean appearance at all times
Maintains a positive work environment with fellow employees throughout the store
Maintains excellent communication with managers
Communicates customer requests to management
Expected to be familiar with the entire store and it's layout to ensure top customer service
Expected to assist other departments as needed
Expected to monitor cleanliness and safety throughout the entire store
Other related duties as assigned
KNOWLEDGE, SKILLS AND ABILITIES
Requires strong attention to detail
Ability to read, write and count
Excellent communication skills in order to ensure excellent customer service
Outgoing, friendly, neat and professional
Able to provide and receive constructive feedback
Reliable and dependable; able to work flexible schedule
Ability to interact effectively at all levels and across diverse cultures
Ability to solve practical problems
Ability to perform repetitious activities
Ability to operate equipment; including, but not limited to, pallet jacks and carts
EDUCATION AND WORK EXPERIENCE
Must be attending high school or have a high school diploma or equivalent
1-2 years experience working in a Grocery Retail setting preferred but not necessary
Qualifications:
- TBD per position
- Requirements:
- Requires standing, walking, bending, and/or climbing throughout the entire workday
- Repetitive arm and hand movements; bending, carrying, and lifting
- Requires transferring product either horizontally or vertically of up to 50 pounds
- Weekend, evening, and holiday work will be required; flexible store assignments and hours
- Job Overview
- Date Posted: June 04, 2024
- Location: West Seneca
940 Union RoadWest Seneca, NY 14224 Click here ( Union Road, West Seneca, NY, 14224&zoom=14&size=512x512&maptype=roadmap&sensor=false) to view on map.
- Department: GROCERY
- Hours Per Week: TBD
- Daily Schedule Varies
- Salary: $15.00 - 16.00 / hour, depending on qualifications and experience