Grocery/Bulk Dept Manager

Providing World Class Customer Service as a number one priority. Exemplifying integrity, responsibility, and excellence and adhering to all policies. Creating inviting, full and shoppable grocery and bulk departments. Ordering for the grocery and bulk departments and maintaining accurate inventory levels. Managing margin and overall department profitability including minimizing shrink and maximizing effective purchasing. Ensuring all in-stock products/conditions meet company standards. Offering and following up on special orders. Merchandising shelves, endcaps and dynamic displays. Managing and participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock. Training and monitoring department personnel including assigning and following up on tasks. Working with other department managers to cross-train staff to accomplish all needed tasks. Conducting active and passive demos. Assisting in interviewing and hiring for department needs. Working with the store manager to address performance and/or disciplinary issues within the department. Opening and closing of store, including DSR and the closing cash process. Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks. Maintaining the safety and security of customers and employees. Answering customer questions per company standards and policies, including the use of Structure/Function statements and/or statements of nutritional support. Continually increasing product knowledge. Using SAP and inventory management software, running and analyzing reports on BEx, emailing and utilizing other IS programs as needed. Working a schedule based on store needs which includes evenings, weekends, holidays. Position requires working five days, 40 hours per week and attending mandatory store meetings. Although this is a general outline of job responsibilities all employees are expected to be hands on and do whatever it takes to get the job done and make the company thrive.