Job title: GRC Analyst
Job duties: - Drive compliance activities across Commercial program group, including PCI DSS
- Identify and recommend process improvements to reduce time spent and opportunity for error during compliance assessments.
- Engage in and improve the whole lifecycle of services-from inception and design, through deployment, operation, and refinement.
- Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns.
- Support services before they go live through activities such as system design consulting, capacity planning and launch reviews.
- Maintain services once they are live by measuring and monitoring availability, latency, and overall system health.
- Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.
- Support the application CI/CD pipeline for promoting software into higher environments through validation and operational gating, and lead Mastercard in DevOps automation and best practices.
- Practice sustainable incident response and blameless postmortems.
- Take a holistic approach to problem solving, by connecting the dots during a production event through the various technology stack that makes up the platform, to optimize mean time to recover.
- Work with a global team spread across tech hubs in multiple geographies and time zones.
- Share knowledge and mentor junior resources.
- Commercial program group - sell services to clients.
Degree Requirement: This position requires, at a minimum, a bachelor's degree in computer science, computer information systems, information technology or a combination of education and experience equating to the U.S. equivalent of a Bachelor's degree in one of the aforementioned subjects.
Work Schedule: Full Time, 40 Hours/Week