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Duration: 6+ months
Location: 100% REMOTE
Responsibilities: - Design, develop, and maintain conversational flows using Google Dialogflow (ES and CX) and Amazon Lex.
- Integrate bots with various platforms such as websites, mobile apps, Slack, Facebook Messenger, Amazon Connect, etc.
- Implement Natural Language Understanding (NLU) models, entity recognition, and fulfillment logic.
- Develop custom integrations using AWS Lambda, Google Cloud Functions, or REST APIs.
- Conduct testing and tuning of chatbots to ensure high accuracy, responsiveness, and user satisfaction.
- Collaborate with UX/UI designers, product owners, and backend engineers to align bot functionality with business goals.
- Monitor bot performance, analytics, and continuously optimize based on user feedback and data.
- Ensure all solutions meet security, scalability, and accessibility requirements.
Requirements: - Proven experience building and deploying bots using Google Dialogflow and Amazon Lex.
- Strong knowledge of Natural Language Processing (NLP) concepts and tools.
- Proficiency in at least one programming language such as Python, Node.js, or Java.
- Experience with cloud platforms: Google Cloud Platform (GCP) and Amazon Web Services (AWS).
- Experience working with APIs, webhooks, and cloud functions.
- Understanding of conversational design best practices.
- Familiarity with voice assistant technologies (e.g., Alexa, Google Assistant) is a plus.
Date Posted: 28 April 2025
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