Strategic and performance-focused Part Sales Manager with global responsibility for driving aftermarket parts revenue and full P&L ownership. Leads a high-performing sales team and partners cross-functionally to deliver tailored solutions to internal and external customers across international markets. Responsible for developing and executing sales strategies, optimizing pricing and inventory models, and expanding customer accounts to maximize profitability. Skilled in leveraging Salesforce CRM to manage pipelines, track customer engagement, and generate actionable insights that drive revenue growth. Proven ability to strengthen customer relationships and accelerate global sales performance in fast-paced, service-oriented environments.
- Own and manage the global aftermarket parts sales portfolio, ensuring alignment with revenue targets, margin goals, and strategic business objectives.
- Lead, coach, and develop a high-performing sales team, fostering accountability, performance culture, and professional growth.
- Collaborate with cross-functional teams including supply chain, finance, service, and engineering to ensure seamless customer support and efficient parts fulfillment.
- Analyze market trends and customer needs to create targeted sales strategies that drive growth in key regions and customer segments.
- Utilize Salesforce CRM to manage customer accounts, track sales performance, forecast demand, and generate data-driven insights.
- Monitor and report on sales metrics, profitability, and customer satisfaction, taking proactive steps to course-correct as needed.
- Develop and maintain strong relationships with key customers and strategic partners, acting as a trusted advisor to support long-term growth.
- Establish competitive pricing strategies and oversee discounting policies, balancing customer retention with margin performance.
- Ensure global sales practices adhere to company policies and compliance requirements across all regions and markets served.
- Support new product introductions and promotions, ensuring alignment with sales teams and marketing initiatives.
- Drive continuous improvement initiatives to streamline processes, reduce lead times, and enhance the overall customer experience.