Global Account Manager

Role & Responsibilities:

• Retain, develop and grow of the assigned account's revenue, gross margin and volume.
• Collaborate with internal key stakeholders to execute account development plan.
• Understand client's challenges and provide competitive solutions.
• Build solid relationships with the key decision makers in charge of global logistic procurement.
• Drive and implement SOPs to meet client's KPI's.
• Organize, leads, and review RFQ/KPI/QBR.
• Drive operational excellence with continued improvement plans.
• Monitor account receivables to meet company's KPI's.

Qualifications:

• Bachelor's degree from an accredited college.
• At least 7 years' work experience in freight forwarder industry.
• Proven work experience on account management.
• Strong planning and organization skills.
• Strong business acumen with a keen aptitude to quickly assimilate new information.
• Excellent organization, analytical, written, and oral communications skills.
• Strong time management skills and the ability to multi-task and prioritize in a fast-paced environment, while exercising sound judgement.
• Ability to think creatively and strategically to solve complex problems.
• Must be a confident self-starter who can develop effective business relationships, both internally and externally.
• Candidates must be self-motivated, customer service oriented, and eager to ensure the success of the team.
• Ability to function independently, with minimal supervision, and thrive within a fast-paced and sometimes ambiguous environment.
• Excellent computer knowledge, advanced Microsoft Office proficiency, particularly in MS Excel.