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Genesys Cloud Engineer
Responsible for configuring, administering, and troubleshooting the Genesys Cloud platform (PureCloud or CX Cloud).
Additionally, you will work closely with our DevOps team to set up CI/CD pipelines, version control systems, and
deployment automation using Terraform. Experience with cloud computing platforms (e.g., AWS, Azure) and related services (e.g., AWS EventBridge, Lambda, Kinesis) is essential.
Qualification:
Proven experience with the Genesys Cloud platform (PureCloud or CX Cloud).
Familiarity with DevOps tools and methodologies.
Proficiency in cloud computing platforms (e.g., AWS, Azure).
Strong problem-solving skills and attention to detail.
Roles & Responsibilities
Design software solutions to address business needs
Write code, test, and deploy software
Prepare technical and procedural documentation
Maintain and debug software
Assist with automating manual testing
Date Posted: 05 April 2025
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