As a
General Store Operations Manager, you will play a crucial role in overseeing the daily functionality of our store, ensuring compliance with Company policies while leading our staff effectively. Your leadership will be essential in maximizing store profits and enhancing customer satisfaction and store presentation.
For over 90 years, Global Partners LP has been committed to providing the energy that our communities require to prosper and flourish. From our unique offerings at Alltown Fresh to our extensive network of energy terminals along the eastern seaboard, we consistently deliver value to our guests and customers across the United States. At Global Partners, we are excited about the future, investing in energy transitions and supporting our communities through various charitable initiatives.
We invite you to join us in this exciting journey as we innovate and bring new ideas to our valued customers. If you are eager to contribute to our future, Global Partners offers the opportunity to elevate your career.
The Energy You Bring - You thrive in both independent and team settings.
- Your relationship-building skills enable you to connect with guests and team members effortlessly.
- You exemplify a guest-first mentality through your actions.
- Your detail-oriented nature and organizational skills shine in your work.
- You can effectively direct a team while prioritizing numerous tasks.
- You are a proactive self-starter with strong decision-making capabilities.
- You analyze trends and apply a systems thinking approach to solve complex issues.
- You can manage multiple tasks independently and simultaneously.
Responsibilities - Enhance store profitability by managing controllable expenses and leading a high-performing team.
- Ensure guest satisfaction and performance meet brand standards while overseeing the store's profitability.
- Recruit, develop, and lead a highly engaged team of associates.
- Foster a positive shopping atmosphere and respond proactively to customer feedback and inquiries.
- Schedule staff appropriately to meet the demands of a 24/7 business environment.
- Manage resources effectively and delegate work while adhering to efficient labor practices.
- Conduct comprehensive management training for all associates, ensuring job safety and proficiency.
- Promote inclusivity within the store by respecting diversity and fostering mutual understanding among team members.
- Recognize and celebrate the efforts of store associates to enhance team morale.
- Support associates' development through appropriate performance and talent management strategies.
- Provide guidance, evaluate team performance, and take corrective action when necessary.
- Ensure the store environment complies with safety, service, and operational efficiency standards.
- Implement continuous improvement actions across the store while managing safety programs.
- Document all incidents involving guests and associates following policies and procedures.
- Lead change initiatives and assist associates in understanding the reasons for such changes.
- Achieve key performance metrics while executing the merchandise plan for profitability.
- Maintain financial awareness at the store level to enhance profitability.
- Monitor cash handling and inventory, assisting with investigations as needed.
- Review financial reports to manage store financial plans effectively.
- Engage with community partners to strengthen the store's connection to the local community.
- Carry out any other duties as assigned.
What We Offer - Salaries: Competitive compensation with opportunities for growth and advancement.
- Health and Wellness: Comprehensive medical plans, dental and vision insurance, plus additional wellness support.
- Retirement: 401k plan with matching contributions.
- Professional Development: Tuition reimbursement available after six months of service.
- Community Engagement: Paid volunteer time off to support an organization of your choice.
Application Process - If you're interested in this opportunity, please apply.
- A member of our talent acquisition team will review your application, and if it aligns with our needs, you will be contacted.
- We conduct both in-person and virtual interviews.
Qualifications - Willing to work flexible hours including days, nights, weekends, and holidays.
- Leadership experience in a retail, food service, or fuel environment is preferred.
- Prior experience in selecting, training, and managing team members is essential.
- Experience with labor allocation, scheduling, and expense management required.
- Proven ability to coach and develop team members through effective leadership.
- Physical demands: ability to stand, walk, lift up to 50 lbs., and perform various physical tasks throughout a shift.
Education - High School Diploma or equivalent is required.
We value passion and potential. If you believe you can make a meaningful impact, we encourage you to apply, even if you don't meet every single qualification. We embrace diverse perspectives and experiences.
Global Partners LP is an equal opportunity employer. We promote a culture where input from all individuals contributes to our growth and success while respecting the diversity of all applicants.
Disclaimer: Global Partners adheres to all regulations, including those related to lie detector tests in employment decisions.