As the General Store Manager, you will oversee the daily operations of our store, ensuring adherence to company policies while maximizing profits and delivering exceptional customer service. Your leadership will directly impact the store's performance and customer satisfaction.
Join Global Partners LP, a company that has been delivering essential energy solutions for over 90 years. Our brand is committed to innovation and community support, continually striving to meet the evolving needs of our guests and customers. If you have a passion for retail and want to play a key role in our exciting future, we want you on our team.
Key Responsibilities: - Maximize store profitability by managing expenses and leading a high-performing team.
- Ensure guest satisfaction that exceeds brand standards while driving store profitability.
- Select, develop, and inspire a motivated and engaged team.
- Create a welcoming shopping experience and respond effectively to guest inquiries.
- Manage staffing levels to meet business demands, with a proactive approach to hiring.
- Delegate work and manage time efficiently through smart scheduling.
- Direct and oversee training programs to ensure a knowledgeable staff.
- Foster a diverse and inclusive workplace, encouraging mutual respect among team members.
- Recognize and celebrate the contributions of store associates.
- Support career development through performance management and development opportunities.
- Monitor store operations to maintain the highest safety and service standards.
- Implement and uphold safety programs, ensuring compliance with all regulations.
- Address and document all guest and associate incidents promptly.
- Lead change initiatives and ensure seamless execution of new programs.
- Achieve key performance targets and manage financial plans effectively.
- Conduct analyses of financial reports to optimize store operations.
- Build relationships with community partners to enhance store-engagement initiatives.
Qualifications: - Flexible availability for varied shifts, including days, nights, weekends, and holidays.
- Leadership experience in a fast-paced retail, food service, or fuel environment preferred.
- Background in staff selection, training, and management.
- Experience in labor allocation, sales management, and expense oversight.
- Proven ability to coach and develop team members.
- Capability to handle physical responsibilities, including lifting up to 25 lbs.
- Reliable transportation and a valid driver's license are essential.
- Applicants must be at least 18 years old.
- A minimum of 1-2 years in a supervisory role is required.
Education: - High School Diploma or equivalent is necessary.
We encourage you to apply even if you don't meet every single qualification. Your enthusiasm and potential are valuable to us.
Global Partners LP is an equal opportunity employer. We value diverse backgrounds and experiences and are dedicated to promoting an inclusive company culture.