NOW HIRING: GENERAL MANAGER STRENGTH TRAINING FACILITY UP TO $80,000.00 + BENEFITS
FIVE STAR RATED LOCATION:
7408 Greenwood Ave N, Seattle, WA 98103
PREMIUM BENEFITS INCLUDE:
- Health Benefits
- Dental Benefits
- Vision Benefits
- 401K
- Monthly Bonus Incentives
- Free Membership
- Career Growth as we continue our expansion in the market
ABOUT OUR TEAM:
Seattle Strength & Performance (SSP) is a thriving training gym with three locations in Seattle, WA. Founded in 2010, it served the South Lake Union neighborhood for many years. In 2020, Chris Travis took ownership of SSP and opened SSP's Queen Anne location in August of 2020. Despite navigating the pandemic, the business continued to grow, prompting the opening of a second location in Phinney Ridge in May 2022 and a third location in West Seattle in May 2024. Now going into its 4 th year under the ownership of Chris, SSP has scaled to over 600 members, a staff of 12, and a seven-figure business.
IN THE PRESS:
It has been discussed in articles on Nike, Insider, Runner's World, Livestrong and been featured on FOX13 Seattle. SSP's mission is to make strength training inclusive and accessible to every person, and it provides expert coaching to deliver the best results through its proven programming. Along the way, SSP's strong community of committed members is there to support everyone together. In addition to training a large general adult population, SSP also trains youth athletes through its sports performance program.
POSITION HIGHLIGHTS:
We are looking to bring on an experienced and passionate facility leader & strength coach to play a critical role on our team of fitness professionals. This is a full-time role, and this person must have a passion for helping others, align with our core values, want to lead in a high visibility role and want to contribute significantly to a growing business. The right candidate must possess a desire to contribute to a committed community of individuals (both members + staff) and want to be part of a fast-growing company with strong ambitions.
KEY RESPONSIBILITIES:
You will bring an ownership mindset every day and a desire to contribute to the growth of our business and our community. Your responsibilities will include but are not limited to:
- Providing coaching to gym members in personal training and class settings (up to 25 hours per week)
- Managing supplies and equipment, ensuring everything is functioning, clean, and organized
- Helping to maintain a clean and inviting environment in the gym for members, ensuring coaches are doing so as well
- Managing and communicating with vendors for their facility (trash, water, etc.)
- Leading new member consultations and movement assessments
- Reads and responds to emails in location specific email, sends membership emails including general updates and policy changes
- Manages location specific social media posts (including member appreciation posts) and adds daily to the Instagram stories
- Asks members for Google Reviews and referrals, maintaining a system that drives consistent stream of both
- Programs and coaches both strength and metabolic conditioning classes
- Engages with new potential members every day to bring them into SSP (via email, text, phone, and by chat through Instagram and Facebook channels)
- Reports on location specific metrics, progress, and updates in weekly team meetings
- Owns key metrics in partnership with central sales & member experience team, including number of prospects, prospect to trial conversion, and trial to membership conversion for their location
- Sets up and manages location specific member celebrations and events
- Communicates and collaborates with neighborhood specific partners and providers
- Sends email check ins to members (welcome email, check ins)
- Participates in community events - gym happy hours, workshops, and more
OUR CORE VALUES:
Strength training is for everybody: We pride ourselves in creating an inclusive community, one where everyone feels welcome, and where, no matter your age or abilities, we will train you safely and effectively.
Community is everything: Coaches and members empower each other to be the best possible versions of ourselves we can be.
Moving better = feeling better: We want everyone to experience the benefit of how movement positively impacts their quality of life.
Smart coaching means personalized to you: Our programming is not one size fits all; we evaluate your needs and abilities and program for you to keep you healthy, moving, and to get the best results possible. The gym takes care of you; not just individuals.
People are capable of much more than they think they are: Our coaches live this and we give it back to our members. We push you in the best possible way so we can see your reaction when you do something you never thought you'd be able to do.
If we're not having fun, we're doing something wrong: Strength training should be work but should also be fun. Fitness should be fun. If you're not having fun (and we're not having fun), we need to find another way of doing things.
Continuous learning is in our DNA: We focus on raising our own bar to be able to give the best coaching and experience we can back to our members.
OUR LEADERSHIP TEAM MUST ALIGN WITH OUR CORE VALUES
- Our core values matter and drive how we operate and conduct ourselves every day
- Learning is a lifelong pursuit - must be a personal and professional development junkie
- Want to make a significant impact on this industry
- People matter - developing career paths is critical to our mission
SKILLS & QUALIFICATIONS
- At least 3 years in customer service and/or sales
- At least 1 year training clients in person
- Up-to-date CPT certification (NASM, NSCA)
- Up-to-date CPR/AED certification
- Has a "start-up" mindset and is comfortable with ambiguity and eager to develop new processes and ways of working
- Has excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers in a timely manner
- Maintains a positive attitude and provides exemplary customer service
- Skilled with a variety of office technology - Microsoft Office Suite (Word, Excel and Outlook), Adobe Acrobat PDF
- Provides the highest level of professionalism - is punctual, resourceful, independent, detail-oriented, and prioritizes accuracy
- Accountability: reliability and personal responsibility - honors commitments, takes ownership of work and promptly corrects mistakes to the greatest extent possible; meets deadlines and continuously communicates
- Confidentiality: shares information appropriately while adhering to privacy rules and confidentiality concerns
- Interpersonal Relationships: provides communication follow through, shares expertise in a constructive way, contributes to a positive workplace culture
- Flexible work schedule (some evenings and early mornings required)
- Comfortable working independently
APPLY TODAY FOR INTERVIEWS THIS WEEK.