Are you eager to thrive in a vibrant and expanding industry with over 200,000 restaurants in the U.S.? Join Yum Brands, the industry's leader, which oversees nearly 60,000 restaurants globally, including over 30,000 KFC locations, along with Taco Bell, Pizza Hut, and The Habit Burger Grill. As the largest restaurant company in the world, we open a new restaurant approximately every two hours. Mitra QSR proudly stands as one of the largest KFC Franchise Organizations in the country, and we invite you to become part of our Mitra family culture, fostering a rewarding career filled with growth and financial success.
COMPANY OVERVIEW - At Mitra QSR: We are driven by a genuine passion for service, honesty, and growth, transforming from one store in Texas to 180 stores across 15 states, now ranked as the third-largest KFC franchisee in the U.S.
- Our Journey: We cherish every moment, committed to learning and adapting in a rapidly changing world.
- Our Commitment: We believe skills can be taught, but passion is innate. Our role is to equip you with the best resources and training for your success and growth.
- Our Leadership: Our operating leadership team boasts over 25 years of combined experience in KFC/Taco Bell, with 10+ years at Mitra QSR, supported by 30+ Area Leaders averaging over 8 years with us.
WHY WORK WITH US? - Family-oriented company culture
- Convenient working hours (no breakfast shifts, typical closure by 11 PM)
- Employee recognition programs
- Community involvement opportunities
- Competitive compensation and benefits, including:
- Bonus eligibility
- Paid time off
- 401k with company match
- Healthcare and wellness programs
- Employee discounts
- Educational opportunities, including:
- KFC scholarships up to $20,000 for college or trade school
- Tuition-free degree fully funded by the KFC Foundation
- Career advancement potential
JOB SUMMARY As the General Manager in our restaurant operations, you will play a crucial role in overseeing three fundamental aspects of our business:
- Our Employees: You will manage day-to-day operations, nurture your team, and establish a culture of exceptional customer service.
- Our Customers: Your team will aim to deliver great food with a smile, served swiftly in a clean environment. Speed and quality are our top priorities in this Quick Service Restaurant.
- Our Restaurants: You will uphold high standards for cleanliness, equipment, and overall operations to ensure a safe and efficient environment.
ROLE EXPECTATIONS - Create a Positive Environment: Foster a collaborative workplace where everyone feels valued.
- Mentor and Inspire: Lead your team to ensure excellent customer service.
- Deliver Great Service: Make sure guests have enjoyable experiences through friendly service, cleanliness, and quality food.
- Maintain Standards: Keep the restaurant well-maintained, clean, and efficient, including equipment and overall operations.
- Manage Finances: Understand and manage the restaurant's Profit and Loss (P&L) statement.
- Ensure Compliance: Adhere to laws, regulations, and our Brand/Mitra standards and policies.
SKILLS AND QUALIFICATIONS - Servant Leadership: Your success hinges on the success of your team.
- Mentor and Coach: Effectively guide and support team members.
- Learner Mindset: An eagerness to learn and improve processes.
- Customer Service Focused: A commitment to delivering top-notch service and quality products.
- Organized: Excellent time management skills.
- Financial Acumen: A basic understanding of financial management.
- Ownership Mindset: Accountability for business outcomes.
REQUIREMENTS - Minimum of 2 years of General Management experience in restaurants, preferably in Quick Service Restaurants.
- Effective communication skills.
- Must be at least 18 years old with a valid U.S. ID.
- Must pass a criminal background check and be able to work with minors.
- Flexible work schedule, including weekends and holidays, to meet business demands.
- Ability to stand for long periods and lift up to twenty-five pounds.
- Reliable transportation to and from work.
- Enthusiasm for being part of the fun, engaging Mitra culture.
Join us at Mitra QSR and become a crucial part of a team where your passion drives our success.