Ryan Motors, Williston NDGeneral Manager Are you a seasoned leader in the automotive industry with a relentless drive for excellence? We invite you to join our dynamic team as a General Manager and be instrumental in guiding our dealership to unparalleled success.
The Ryan Family Dealerships, located in Williston and Minot, North Dakota, provides exceptional automotive services and a wide selection of high-quality vehicles. Our corporate mission statement is we are "Committed to exceeding the expectations of every person who walks through our doors". We strive to create a positive and memorable experience for every customer, grounded in integrity, and a commitment to the community. Our legacy reflects our passion for automobiles and our dedication to serving the Williston and Minot communities and beyond.
Key Responsibilities: - Oversee all daily operations of the dealership (Sales and Fixed) to ensure maximum productivity and profitability.
- Develop and implement effective Sales and F&I strategies to enhance customer satisfaction and drive growth.
- Cultivate relationships with customers and community partners to foster loyalty and brand reputation.
- Strategize with Sales and F&I managers to plan and implement objectives for achieving sales and gross profits
- Coordinate with the business office to ensure records and analysis are accurate
- Oversee all service and parts operations, ensuring the highest levels of customer satisfaction.
- Work closely with service advisors and technicians to optimize efficiency and productivity.
- Monitor inventory levels and manage ordering processes to ensure parts availability.
- Possess a high passion for customer retention and CSI above market standards and zone averages
- Implement training programs for both Sales and Fixed staff to enhance skills and service quality.
- Be ethical and transparent in leading all operations
- Ability to attract, develop and maintain key talent through exceptional leadership skills
Qualifications: - Proven experience in automotive management, with a strong sales and fixed operations background.
- Possess dealership general manager experience with a proven track record, required
- 3 years of automotive sales management and/or fixed ops experience, required
- Exceptional leadership and communication skills.
- Strong analytical and problem-solving abilities.
- A passion for the automotive industry and commitment to delivering outstanding customer service.
What We Offer: - $200K-$300k annually with performance-based bonuses.
- Comprehensive benefits package including paid health care, Vision/Dental/Life insurance options
- Paid vacation/sick/holiday time
- Ongoing training and professional development opportunities.
- A collaborative work environment with a strong emphasis on teamwork and community involvement.
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