Growing plumbing company is seeking a General Manager to help lead the internal operations. This is not just a job-it's a mission-critical leadership role that directly supports our vision of delivering best-in-class service to our clients while building a company culture that values integrity, performance, and continuous improvement.
ONSITE - Located in Piedmont SC
Key Responsibilities
- Serve as a professional and trusted extension of the CEO, embodying and communicating the company's mission and values.
- Translate high-level company vision into actionable strategies and ensure effective execution.
- Lead day-to-day operations across departments with a focus on consistency, clarity, and measurable results.
- Manage internal teams, hold leaders accountable to their deliverables, and drive performance using KPIs and company scorecards.
- Streamline workflow, enhance systems, and ensure all business processes align with our operating system.
- Act as the central hub for internal communication, team coaching, hiring, and staff development.
- Proactively resolve conflicts, build culture, and maintain a steady, motivating presence within the company.
- Collaborate with the CEO on strategic initiatives, reporting, and planning for future growth.
- Build the current and future organizational structure.
- Develop and implement performance standards and lead employee evaluations and corrective actions when needed.
- Identify, discuss, and solve challenges through a solution-oriented mindset.
Qualifications:
- Bachelor's Degree required; MBA preferred
- 5+ years of experience in a leadership as an Operations or General Manager.
- Proven ability to manage operations, people, and process in a service-based business (trades experience is a plus)
- Excellent communication, delegation, and conflict-resolution skills
- High-level strategic thinking and analytical capability
- Confidence in leadership while remaining coachable and aligned with company culture
- A calm, steady approach to managing teams and driving accountability
- Strong computer literacy and comfort with operational software systems
What We Offer
- Opportunity to be a key leader in a growing small business in a high-demand industry
- Direct mentorship and collaboration with the CEO
- Career advancement and long-term growth potential
Benefits :
- Blue Cross Blue Shield Health Insurance
- Prescription Drug Coverage
- MetLife Dental & Vision
- Life Insurance
- Short & Long-Term Disability
- 401(k) Retirement Plan