The Cafe Manager oversees the daily operations of an assigned French Truck Coffee location, with a strong emphasis on team member satisfaction, operational excellence, and safety. This role ensures the cafe operates efficiently and in compliance with labor laws and company policies, while maintaining a warm, clean, and welcoming environment that reflects French Truck Coffee's commitment to exceptional customer service.
The Cafe Manager is accountable for labor management, scheduling, inventory control, expense management, and team performance. As a representative of French Truck Coffee, they are responsible for building and nurturing professional relationships with their team and upholding the company's standards at all times.
Essential Job Functions - Lead and manage all cafe team members, including both front-of-house and back-of-house (kitchen) staff.
- Create and maintain weekly schedules aligned with labor cost goals and operational needs.
- Track team attendance and ensure compliance with attendance policies.
- Maintain accurate inventory by managing orders and organizing invoices in accordance with record retention guidelines.
- Coach and support team members by fostering a culture of learning, accountability, and development.
- Submit timely order requests for all necessary items and supplies to ensure smooth cafe operations.
- Collaborate with the Operations Manager to uphold safety, quality, and productivity standards across all roles.
- Conduct regular facility walk-throughs to ensure compliance with cleanliness, organization, and operational standards.
- Maintain consistent communication with the Operations Manager, including bi-weekly one-on-one meetings.
- Oversee and support the execution of training programs for both front- and back-of-house employees.
Requirements
Education/Experience Requirements - At least one (3) years of operations management experience in the food service, food product manufacturing and/or hospitality industry
Working Conditions & Physical Demands - Able to lift up to 50 pounds
- Able to stand for prolonged periods of time frequently
Salary Description
$48k+