Benefits:
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
About Us:
At Furry Land Mobile Pet Grooming, we're dedicated to delivering premium grooming services right to our clients' doorsteps. We prioritize the well-being of pets, ensuring every grooming session is a positive, stress-free experience. Our mission is to make grooming convenient while maintaining the highest standards of care for our furry friends.
Role Overview: We're looking for a dynamic and experienced General Manager to oversee our mobile pet grooming operations. In this role, you will lead a team of passionate professionals, drive business growth, and ensure exceptional service delivery. Your leadership will help keep pets happy, healthy, and well-groomed, embodying our commitment to excellence.
Responsibilities:
Team Leadership:
- Manage, mentor, and inspire a team of groomers, bathers, and administrative staff.
- Foster a collaborative and positive work environment, encouraging professional development.
- Set performance goals and provide regular feedback to team members.
Operational Excellence:
- Coordinate grooming appointments for efficient scheduling and timely service.
- Oversee inventory management, including grooming supplies and equipment.
- Maintain high standards of cleanliness and safety in our mobile grooming units.
Customer Experience:
- Interact with clients, addressing their needs, concerns, and feedback with empathy and professionalism.
- Ensure exceptional customer service, building strong relationships with pet owners.
- Handle client escalations effectively to maintain satisfaction.
Financial Management:
- Monitor financial performance, including revenue, expenses, and profitability.
- Develop and execute strategies to optimize business growth and achieve financial targets.
- Prepare budgets, track expenses, and manage pricing structures.
Marketing and Outreach:
- Collaborate with our marketing team to promote services and attract new clients.
- Participate in community events, networking, and partnerships to enhance brand visibility.
- Leverage social media and other channels to engage with pet owners.
Qualifications:
- Proven experience in pet industry management, grooming, or related roles.
- Strong leadership skills with the ability to motivate and inspire a team.
- Excellent organizational, communication, and problem-solving abilities.
- Passion for animals and a commitment to their well-being.
Perks:
- Competitive salary based on experience.
- Opportunities for growth within a thriving pet grooming business.
- Work with a team of dedicated pet lovers who share your passion.
If you're a motivated and enthusiastic leader ready to make a difference in the pet grooming industry, we can't wait to meet you. Join us at Furry Land Mobile Pet Grooming and be part of a team that truly cares.