We have vacancies in the following sectors If you want to be part delivering world class eye health services and you share our values: excellence, equity, and kindness, then we would love to hear from you.
Site: Moorfields Eye Hospital, City Road Town London
Salary: £82,462 - £93,773 Per Annum Including HCAS
Salary period: Yearly
Closing: 25/02/:59
Moorfields - A global leader in Ophthalmology
We are Moorfields Eye Hospital NHS Foundation Trust. Founded in 1804, Moorfields Eye Hospital is a world-class centre of excellence for eye health services, ophthalmic research, and education.
With more than 2,300 staff we are proud to be supported by one of the most diverse workforces in the NHS. Every year we treat more than 700,000 patients at City Road in central London and at our 22 satellites sites, and, in partnership with the UCL Institute of Ophthalmology and Moorfields Biomedical Research Centre we lead one of the most impactful ophthalmic research programmes in the world.
This is an exciting time to join Moorfields. The pandemic fast-tracked a huge amount of innovation which is changing the way we work and deliver care. Construction is under way on Oriel, our new eye care, research, and education centre being built in Camden. The new centre will be flexible and modern, enabling us to bring together healthcare, eye research and education under one roof for the first time.
Job overview It's an exciting time for Moorfields, our current priorities include building a new hospital (Oriel), introducing an EPR and moving towards the future eye care pathway.
The post of general manager for the division of ophthalmology and clinical support services is a key position within the trust's senior management structure. Due to an internal secondment, there is an opportunity to cover this role for a 12 month fixed term period.
Main duties of the job Reporting to the deputy Chief Operating Officer (DCOO), the general manager has a wide range of responsibilities for ensuring the effective development and operation of the division's services.
The post holder will support the DCOO and clinical director in providing leadership to the division that will create an open and participative culture that enables staff to perform at their best. The individual will be expected to promote a patient-centred culturally sensitive approach to the delivery of patient care.
There is a strong performance management element to this post and the emphasis is therefore on delivery. The post holder will support the DCOO and COO to lead the development and continuous review of trust wide operational policies and processes reflecting evidence based national best practice. The post holder will have overall responsibility for ensuring that optimal patient centred care is provided across all services delivered, within available human and financial resources.
As a senior leader within the organisation, you will have a key role in the embedding of the Trust's values.
Working for our organisation At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:
• Salary including High-Cost Area Supplement
• Opportunity to join the NHS Pension Scheme
• Free 24/7 independent counselling service
• Learning and development opportunities
• Easy and quick transport links
• A range of attractive benefits and discounts
• Access to Blue Light Card and other NHS Discount Schemes
• Free Pilates classes
• Full support and training to develop your skills
• Flexible working friendly organisation And so much more. To see the full range of benefits we offer please see our Moorfields benefits document.
Detailed job description and main responsibilities To lead the day-to-day operational management of the division's services and in fulfilling the following operational and strategic responsibilities:
Lead Operational Performance and Delivery
• To lead, direct and be responsible for the operational services across all areas of the division.
• To be responsible for the development and implementation of strong and effective performance management systems to ensure the delivery of the division's targets and objectives.
• To be responsible for ensuring that effective communication systems are in place so that all staff are aware of the local and corporate vision, objectives and current performance.
• To be responsible for positive and effective relationships and communication channels with internal and external stakeholders and partners.
• To work with the DCOO and clinical director to develop an effective general management structure and team, together with arrangements for the management and development of all staff within the division.
• To prepare the divisions planning cycle in line with the trust guidance on methodology, content and timescales.
• To be responsible for the divisions plans to deliver, or contribute to, national targets and agreed internal targets, including the 18-week referral to treatment target, 6 week diagnostic wait, emergency care standards, cancer waiting times and others as required.
• To develop and implement effective reporting arrangements to accurately record and monitor performance against targets and to pro-actively manage any variances.
• To ensure that the division maintains a commitment to equality, diversity and inclusiveness in all aspects of its activities, both in relation to service provision and employment, and that specific plans are implemented to support this agenda as appropriate.
• To ensure appropriate public and patient involvement in assessing service quality and developing plans for improvement.
• Hold staff to account for delivery of their objectives through regular performance review. Governance
• Manage the implementation of systems, control processes and risk management arrangements to support monitoring of compliance with clinical governance standards, other Trust-wide policies and procedures and best practice requirements.
• To be responsible for the effective and timely management and monitoring of complaints within the division, ensuring that lessons are learnt from complaints and incidents.
• To be responsible for ensuring that effective systems for clinical governance are in place in the division, including audit and research.
• To be responsible for ensuring that all risks are identified, analysed and managed using all available tools, including the trust's risk management framework, and that the division's local risk register is maintained, and risks escalated to the corporate register as appropriate. Human Resources
• To manage and direct the implementation of the trust's HR policies and procedures within the division, and to develop effective recruitment and retention, training and staff development strategies.
• To be responsible for ensuring that systems are in place for all staff to receive an annual performance appraisal and to have relevant personal development plans.
• To be responsible for ensuring that all division staff receive adequate and effective training and adhere to published policy and procedures.
• To be responsible for ensuring that all staff are compliant with mandatory training requirements.
• To work closely with HR to deliver the division's workforce development agenda.
• To promote high level leadership skills by demonstrating attributes consistent with the leadership qualities framework, and to promote and support the development of these skills within the division. Finance and Service Delivery
• To be responsible for the budget setting and financial performance (capital and revenue) of all areas of the division, including the planning and delivery of cost improvement, efficiency and service improvement initiatives.
• To manage effectively the division's finances. Ensuring that its staff comply with the trust's standing financial instructions, that the division operates within its agreed budget and that resource utilisation is regularly reviewed and maintained at optimal levels of efficiency and effectiveness.
• To ensure compliance with financial procedures and standing financial instructions.
• To lead on the planning and delivery of the division's capital programme, assessing risk and establishing priorities for equipment replacement.
• To lead and direct the planning and organisation of departmental service plans and to be responsible for the delivery of the annual division business plan.
• To ensure that all services are managed within financial balance, identifying training and development needs and working with budget holders to ensure that they are held accountable for delivery.
• To be responsible for ensuring, in collaboration with the performance, information and finance departments, that all relevant staff within the division have the information, support and analytical capability to be aware of their performance in relation to key objectives.
• To be responsible for the delivery of agreed levels of activity, monitoring variance from plan and taking corrective action as necessary. Strategy and Service Improvement
• Working with the leadership team in identifying both new opportunities for the individual services within the Division, arising from changes in the external environment or internal innovation and potential threats and ways to respond to them.
• Support clinicians to re-design services to deliver improved clinical outcomes for patients, reduced waiting times and efficient use of resources.
• Challenge existing practices . click apply for full job details
Date Posted: 25 April 2025
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