General Manager

Benefits:

Bonus based on performance

Competitive salary

Dental insurance

Employee discounts

Flexible schedule

Free food & snacks

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Firo Fire Kissed Pizza

CLOSED ON SUNDAYS

Firo Fire Kissed Pizza is seeking customer service and results oriented leaders for our community oriented fast-casual restaurant. The Firo concept offers signature or build-your-own pizza and salads from freshly prepared products along with our crowd-pleasing fresh gelato. Our relaxed Tuscan ambiance is warm and welcoming - and we welcome you to bring your Leadership skills to Firo Fire Kissed Pizza.

Responsibilities

Coordinate daily Front of the House and Back of the House restaurant operations

Deliver superior service and maximize customer satisfaction

Respond efficiently and accurately to customer complaints

Regularly review product quality and solve quality issues

Organize and supervise shifts to ensure culture and guest experience standards are met

Appraise staff performance and provide feedback to improve productivity

Estimate future needs for goods, kitchen utensils and cleaning products

Ensure compliance with sanitation and safety regulations

Manage restaurant's good image and suggest ways to improve it

Control operational costs and identify measures to cut waste

Create detailed reports on weekly, monthly and annual revenues and expenses

Promote the brand in the local community through word-of-mouth and restaurant events

Train new and current employees on proper customer service practices

Implement policies and protocols that will maintain future restaurant operations

Skills

Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

Proven customer service experience as a manager

Extensive food and beverage knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

Familiarity with restaurant management software; DoorDash, etc

Strong leadership, motivational and people skills

Acute financial management skills

Expected hours: 50 per week

Shift:

Day shift

Evening shift

Morning shift