General Manager

TROPICAL SMOOTHIE CAFE - NEW LOCATION OPENING SOON. Grand Forks, ND

Full Job Description

CAN YOU DELIVER AMAZING?

If you enjoy a lively, fun environment and can deliver amazing, Tropical Smoothie Café is the place for you. We're looking for megastars who embrace our belief and live the lifestyle that when you eat better, you feel better. The ideal candidate will have a fun and outgoing personality who will welcome new and existing customers to the brand. We are one of the fastest growing Multi-Unit Tropical Smoothie Cafe Franchisees in the Midwest; we recently doubled our footprint and the upward momentum is not slowing down. Be a part of something great and join our team today.

As the brand ambassador, the Café Manager is responsible for driving profitability through the P&L, while developing a crew that serves customers with unparalleled hospitality. The ideal candidate must align with the culture and values of the brand while delivering results in a fast-paced environment.

CAFÉ MANAGER ESSENTIAL FUNCTIONS

• Monitors sales growth and cost control of the café against the budgeted expectation and historical performance, to ensure that profit goals are met.

• Maintains and exceeds customer expectations to build brand loyalty.

• Presents a consistent, professional image of the café and crew by maintaining all sanitation and appearance standards.

• Communicates and stays updated on all marketing and promotional materials. Executes marketing and sales programs, following appropriate guidelines.

• Builds café sales by cultivating relationships in the business community and initiating local store marketing campaigns.

QUALIFICATIONS/REQUIREMENTS

• Minimum of 1-3 years experience in the restaurant or fast-casual field required.

• Experience recruiting, hiring, training and developing employees.

• Experience in growing sales and providing excellent customer service.

• Demonstrated ability to drive operational excellence in both front of the house and back of the house.

• Must have a proven track record of managing cost of goods and labor.

• Strong skills in understanding P&L reports and budgets.

• Basic computer skills, including Microsoft Word, Excel and Outlook.

• Effective verbal and written communication skills.

• Servsafe Certification preferred.

Managers Are Offered:

Competitive Salary

Medical Benefits

401K

Company credit card

Cell Phone

Paid Time Off

Monthly Bonuses

Compensation: $40,000.00 - $55,000.00 per year

16 Years of Happy Customers

We've been making and serving fresh food for as long as we can remember. Even before we opened our first cafe, we served fresh fruit smoothies from a stand on a Florida beach. We've come a long way since then but we've remained true to our early days of pure, wholesome food.

In 1997, we opened our first restaurant in Tallahassee, Florida to give our customers a place to sit and relax while enjoying our fruit smoothies. By 1999, we added a wide range of wholesome food options to our menu that perfectly complemented our smoothies. One year later, we officially established the Tropical Smoothie Café name.

In 2007, we celebrated our 10 year anniversary and started our own holiday, National Flip Flop Day . On National Flip Flop Day , we raise funds to benefit Camp Sunshine and customers who visit our cafes wearing flip flops between 2pm - 7pm receive a FREE smoothie. It's a great day to bring on the sunshine in the lives of children with life-threatening illnesses and their families.

Today, customers continue to fall in love with Tropical Smoothie Café as a destination for flavor. We've always been guided by this one simple belief: when you eat better, you feel better and when you feel better - all is better. It's why our mission is to inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun.

We're thrilled that you're interested in joining the Tropical Smoothie Cafe team. Learn about our core values, view available career opportunities and see if you'd like to join the team.