General Manager - Check N' Play
Location: Check N' Play - Brea Mall, CA
Compensation: $72,800 + Performance-Based Bonuses + Annual Profit Sharing (Position start in June 2025)
Job Type: Full-Time, Exempt Position
About Check N' Play
Check N' Play is an immersive family destination that blends interactive child development with an upscale café and event space. Designed for kids aged 6 and under, it provides an engaging, enriching play experience while offering caregivers a welcoming café environment with high-quality coffee, snacks, and events.
We are seeking an experienced, high-energy General Manager to oversee the daily operations, financial performance, and guest experience of our play space, café, and event business. This is a hands-on leadership role where you'll build and lead a strong team, optimize operations, drive revenue, and create a memorable experience for every guest.
What You'll Do
Operational Leadership & Financial Performance
Manage daily operations across the play space, café, retail, and events.
Monitor and drive financial performance, ensuring revenue and profitability targets are exceeded.
Manage vendor relationships, oversee ordering, and negotiate pricing to optimize costs.
Ensure compliance with food safety, health, and business regulations.
Implement and execute marketing strategies to drive foot traffic, memberships, and event bookings.
Team Leadership & Guest Experience
Recruit, train, and lead a high-performing team, ensuring smooth operations and top-tier service.
Set and manage work schedules, balancing operational needs with labor efficiency.
Foster a positive, team-oriented culture that aligns with Check N' Play's mission.
Handle customer inquiries and feedback professionally, ensuring an exceptional guest experience.
Revenue Growth & Business Development
Drive revenue through memberships, café and retail sales, and events.
Develop promotions and partnerships to enhance brand visibility.
Create and implement sales strategies to increase bookings and repeat visits.
Ensure membership retention through proactive customer engagement.
Performance Monitoring & Reporting
Track key performance indicators (KPIs) for revenue, guest engagement, and operational efficiency.
Provide monthly performance reports with data-driven recommendations for improvement.
Adjust strategies in real-time to ensure revenue targets are exceeded.
What We're Looking For
5+ years of experience in hospitality, retail, family entertainment, or venue management. Proven leadership experience, with a track record of building and managing successful teams. Strong financial acumen, with the ability to manage budgets, analyze P&L statements, and drive revenue growth. Experience with vendor management, inventory control, and cost optimization. Passion for guest experience, community engagement, and operational excellence. Ability to thrive in a fast-paced, customer-focused environment. Bonus points for experience in food & beverage management or running a specialty coffee shop.
Compensation & Performance-Based Bonus Structure
Base Salary: $72,800/year
Performance-Based Monthly Revenue Bonuses (Uncapped):
Bonuses for financial performance exceeding monthly projections:
- 2% of Playtime, Café, and Retail Merchandise Revenue
- 5% of Special Events and Membership Revenue
Annual Profit Sharing (Paid Yearly):
5% of total net profits after all expenses.
Projected Earnings Based on Exceeding Revenue Targets
Base Salary: $72,800 Potential Monthly Bonuses: $1,500 (depending on revenue growth) Profit Sharing (5% of Net Profits): $20,000+ Total Potential Compensation: $110,000+
Why Join Check N' Play?
Be part of a unique, upscale concept blending entertainment, hospitality, and community. Earn uncapped bonuses based on business growth-your success is rewarded. Join a fast-growing brand and shape its future expansion.
Ready to lead an exciting, fast-growing business? Apply today and become part of the Check N' Play leadership team.