Overview: With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the retail, commercial, food service, educational, healthcare, and industrial markets.
WHY JOIN US We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:
- Competitive pay from $112-151K plus bonus
- Medical, Dental, Vision and Prescription coverage
- Paid vacation and holidays
- 401(K) match
- Life insurance, AD&D and long-term disability
- Tuition reimbursement
- Opportunities available nationwide
- Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more
- Pet Insurance
- Legal Plan, and ID Theft Protection
Summary
We are seeking a strategic, results-driven
General Manager to oversee all operations of our HVAC and Refrigeration business. This leadership role is responsible for driving profitability, customer satisfaction, and operational excellence across service and installation departments. The General Manager will lead cross-functional teams, manage financial performance, ensure safety compliance, and uphold the company's core values.
Responsibilities:
- Oversee day-to-day operations of the regional HVAC/R business.
- Monitor KPIs to ensure operational efficiency, technician productivity, and job quality.
- Implement best practices and process improvements across teams.
- Develop and manage annual budgets, forecasts, and P&L performance.
- Forecasts manpower requirements.
- Analyze financial reports to identify trends, reduce costs, and increase profitability.
- Drive revenue growth through strong sales strategies and operational alignment.
- Lead, coach, and develop managers, technicians, and support staff.
- Partner with HR to recruit, onboard, and retain top talent.
- Create a culture of safety, accountability, and continuous improvement.
- Maintain high levels of customer satisfaction through responsive communication and quality service.
- Resolve escalated customer issues professionally and promptly.
- Build long-term customer relationships and partnerships.
- Ensure adherence to all OSHA, EPA, and local/state regulations.
- Promote and enforce company safety programs and policies.
- Maintain all required certifications, licensing, and training for team compliance.
- Embodies the CoolSys CARES culture (Collaboration, Accountability, Respect, Empowerment, Safety).
- Performs other duties as assigned.
Qualifications:
- 5+ years of increasing leadership experience in the HVAC and/or Refrigeration industry.
- Knowledge of commercial refrigeration and HVAC principles and practices, including service hour estimation, labor forecasting, and multiple disciplines involved in area of responsibility.
- Proven success managing P&L responsibilities.
- Proficiency in managing multiple assignments, setting and balancing competing priorities with strong organizational skills and ability to multitask.
- Strong understanding of HVAC/R operations, scheduling, and workflow management.
- Excellent leadership, communication, and problem-solving skills.
- Ability to build high-performing teams in a fast-paced environment.
- Bachelor's degree in Business Management, Construction Management, or related field is a plus.
- Familiarity with industry software is preferred.
- EPA certification or HVAC/R license is a plus.
Join Us: Today, there are 27 different companies that make up the CoolSys family of brands
. Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth.
Connect with us on Facebook and Twitter . CoolSys is an EEO/AA Employer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply. Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions. Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.