General Clerk

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is the brand name of Deere & Company, an American corporation that manufactures agricultural machinery, heavy equipment, forestry machinery, diesel engines, drivetrains used in heavy equipment, and lawn care equipment.

Job Title: General Clerk

Location: Milan, IL, 61264

Duration: 6+ Months

Job Type: Contract

Work Type: Onsite

Visa sponsorship is not available, now or in the near future, for this position.

Job Descriptions:

• Under minimal supervision, performs clerical office duties such as document processing, report preparation, and data retrieval and filing; responds to technical or escalated issues and assists less experienced staff; analyzes or interprets information of intermediate difficulty and draws upon knowledge of procedures and individual judgment in the performance of tasks; and researches or resolves technical and complex problems within a field of expertise following prescribed procedures.

Duties:

• Verifies the accuracy and completeness of data submissions and forms; enters data into appropriate system or processes forms according to standard procedures.
• Receives, researches and interprets documentation for the purpose of completing transactions (i.e. loan settlements, purchase agreements, regulatory filings, legal documents, etc.) following defined procedures.
• Contacts customers outside of the work area and receives incoming inquiries; resolves technical and complex problems within field of expertise.
• Performs analysis of complex nature on information received, and researches or resolves issues following prescribed procedures.

Position Description:

• This position will be doing a lot of data entry; data entry of pick ticket stubs into DNS screens and serve as backup to Printer room and BOL clerk tasks.
• Will be working 90-95% in office, but "floor will come to them."
• Acts as customer service for warehouse, manage 11 printers w/sense of urgency, be able to quickly navigate multiple computer systems.
• Will be working in Excel occasionally, but majority of work will be in Client's mainframe/menu driven systems, DNS (Dealer Network System) and WCS.

Critical skills required:

• Exceptional data entry speed/accuracy plus ability to stay focused and perform work for long periods of time.
• Self-motivated to help coworkers during lull times.
• Excellent customer service, communication and ability to work w/varying types of personalities Administrative background, and have experience in a warehouse/shipping office environment and familiarity w/shipping material, DOT regulations and relationship between the two.
• Experience w/inventory systems/tools/AS400 program extremely beneficial in this role; will be troubleshooting through inventory issues
• Attention to detail, timeliness and excellent attendance are key as position is imperative in keeping operation running

TekWissen Group is an equal opportunity employer supporting workforce diversity.