General Clerk III

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
This position requires some subject-matter knowledge and judgment to complete assignments consisting of numerous steps varying in nature and sequence. The General Clerk III selects from alternative methods and refers problems not solvable by adapting or interpreting substantive guides, manuals, or procedures.

There is an on-site expectation with work-from-home flexibility after training for this role. Operational needs and our telework policy determine your work location.

Responsibilities
Assist in a variety of administrative matters; maintain a wide variety of records (stored both manually and electronically).
Verify statistical reports for accuracy and completeness; compile information; and handle and adjust internal requests.
Provide assistance with answering phones, scheduling appointments.
Interact with customers, requiring customer services skills, and provide continual service coverage during customer support hours.

Additional Qualifications/Responsibilities

Qualifications
High School diploma.
Minimum two (2) years in relevant work with face-to-face customer interaction.
Intermediate knowledge of MS Word, Excel and PowerPoint.
Advanced knowledge of Outlook Office and Calendar.
Knowledge of data entry in SharePoint.
Good written and verbal communication skills.
You must be a U.S. citizen. Additionally, you must successfully complete a credit and criminal background check and have the ability to obtain a SECRET-level federal security clearance. Also, you must pass a computer-based, General Clerk-oriented skills assessment with a score of at least 85%.

Physical Demands & Working Environment:

While performing the duties of this job, you may occasionally be required to stand; walk; sit; lift up to 20 lbs.; bend; reach; carry; stoop; kneel; use hands and fingers to handle, or feel objects, tools or controls; use fingers and hands to type or write; speak; or hear. Specific vision abilities may be required to perform the job which may include close vision, distance vision, color vision, peripheral vision, depth perception, or the ability to adjust focus.
You will primarily work in an office environment but may be required to work in other work environments as well.