General Clerk III

Milan, Illinois

Three Point Solutions
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Job title : General Clerk III

Client : Heavy Machine Manufacturing Company

Duration : 07 months with possible extension

Location : Milan, IL 61264

Shift : 4am to 12:30pm, with possibility of overtime.

Description:
  • Under minimal supervision, performs clerical office duties such as document processing, report preparation, and data retrieval and filing; responds to technical or escalated issues and assists less experienced staff; analyzes or interprets information of intermediate difficulty and draws upon knowledge of procedures and individual judgment in the performance of tasks; and researches or resolves technical and complex problems within a field of expertise following prescribed procedures.
  • Duties: Verifies the accuracy and completeness of data submissions and forms; enters data into appropriate system or processes forms according to standard procedures.
  • Receives, researches and interprets documentation for the purpose of completing transactions (i.e. loan settlements, purchase agreements, regulatory filings, legal documents, etc.) following defined procedures.
  • Contacts customers outside of the work area and receives incoming inquiries; resolves technical and complex problems within field of expertise.
  • Performs analysis of complex nature on information received, and researches or resolves issues following prescribed procedures.
  • Candidate must have metatarsals on day one. Will be on their feet the majority of the shift and must be able to lift up to 28lbs.
Position Description:
  • This position will be doing a lot of data entry; data entry of pick ticket stubs into DNS screens and serve as backup to Printer room and BOL clerk tasks. Will be working 90-95% in office, but "floor will come to them."
  • Acts as customer service for warehouse, manage 11 printers w/sense of urgency, be able to quickly navigate multiple computer systems.
  • Will be working in Excel occasionally, but majority of work will be in Client's mainframe/menu driven systems, DNS (Dealer Network System) and WCS.
Critical skills required:
  • Exceptional data entry speed/accuracy plus ability to stay focused and perform work for long periods of time.
  • Self-motivated to help coworkers during lull times.
  • Excellent customer service, communication and ability to work w/varying types of personality's Administrative background, and have experience in a warehouse/shipping office environment and familiarity w/shipping material, DOT regulations and relationship between the two.
  • Experience w/inventory systems/tools/AS400 program extremely beneficial in this role; will be troubleshooting through inventory issues
  • Attention to detail, timeliness and excellent attendance are key as position is imperative in keeping operation running
Additional key information:
  • Manager does NOT want to see individuals who have all floor/warehouse/forklift/etc. experience; this person needs to have worked in an admin role.
  • Could be working at driver window or bursting tickets and distributing work/equipment; would require worker to be on feet for most of the shift.
  • Will train as backup to cover all duties of position in the department, including BOL, customs document creation, handling will-call window and responding to requests from warehouse supervisors and others within organization.
Date Posted: 05 May 2025
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