24747BR
Functional Applications Technician I/II/III
Nancy Sprague Technology Center
Description
Performs progressively more technical tasks related to the hardware, software, peripheral equipment, and other technologies supporting a specific organizational or divisionwide clientele; performs more routine and repetitive technical or administrative tasks as part of a functional applications support team.
Qualifications
Required
- Any combination of education and experience equivalent to graduation from high school or possession of a General Equivalency Diploma (GED) certificate.
- One (1) year of experience in systemwide applications related to student and/or government systems, or equivalent secured software involving sensitive information.
- Advanced degree(s) beyond the minimum degree requirement in a relevant field may be considered for some experience.
- Knowledge of the applications, databases, and information systems.
- Knowledge and understanding of policies and practices related to maintaining data.
- Knowledge of management methods and practices related to data confidentiality requirements.
- Ability to provide effective customer support.
- Ability to clearly document and maintain end-user training materials.
- Ability to process, develop, and create reports and manage spreadsheets or databases.
Salary Range
$52,767 - $89,072
Salary Grade
Salary Information
Unified Scale-Schedule A/Grade 011/012/013
Office
IT Support Services
Contract Length
260-Day Contract
Pay Frequency
Monthly
Percent Full-Time
Full Time
Job Type
Information Technology
Open
Until
Filled
Yes
Re-Adv.
Position
No