- Partner with assigned business unit leadership, understand business needs, and implement technology solutions aligned with strategic initiatives.
- Perform consistent and deliberate stakeholder management, change management and communication including executive presentations, status reporting, training and creative project engagement activities.
- Work with internal partners to understand requirements, implement, test, deploy and support technology solutions, while keeping scalability and supportability in mind.
- Identify opportunities to streamline processes, improve system efficiency, and enhance user experience through continuous evaluation and optimization.
- Manage stakeholder expectations, identifying gaps between needs and current capabilities/capacity and work to find innovative solutions to close those gaps.
- DIT point-of-contact for the assigned functional area and assists subject matter experts with ensuring data integrity, testing of system changes, report creation and analyzing data flows for process improvement opportunities.
- Own the end-to-end product management process for assigned business applications and ERP enabled processes (JD Edwards) ensuring alignment between the technical platform, business strategy, and end-user needs.
- Contribute to the development of a cohesive and aligned strategic roadmap from a variety of disparate sources (demand, ideas, business strategy, DIT strategy).
- Ownership of project outcomes and successful adoption to assigned business unit
- Lead multiple concurrent DIT projects with Finance and Supply Chain and manage scope, quality, budget and schedule and effective risk management to meet or exceed objectives.
- Functional Consultancy & Requirements Management - Gather business requirements for DIT solutions including business cases, ROI analysis, and functional specifications.
- Solution Architecture, design, build, and functional test - Guide the development and delivery of the best-in-class technology solutions.
- Ensure adherence to project schedules and work effectively with peers to set technology priorities and conduct long-term planning.
- Collaborate with architecture, Technical Solutions and Infrastructure & Operations teams to ensure solution compatibility with standards, strategy and service model.
- Support business counterparts on ongoing business processes including issue triage and coordination of the resolution around the core ERP and satellite applications
- Manage the transition of new solutions to support through development of knowledge base articles for Tier 1 support and providing Tier 2 and 3 support as appropriate.
Years of Relevant Experience:
- 7+ years' experience in Financial systems, including implementation and operational support in a large, multi-faceted organization.
- 7+ years' experience of JD Edwards ERP Financial applications, business processes, and reporting.
- Subject matter expertise and substantial experience in system and process supporting Financial systems. Exposure to Supply Chain process and systems secondary but desirable
- Conceptual expertise in implementing secure and sustainable architecture and processes
- Strategic and creative thinking/problem solving which creates enterprise value
- Supplier Service Management and Organizational Change Management
- Learning agility and curiosity
- Strong strategic planning and project delivery skills.
- Ability to communicate, challenge and influence effectively in group settings
- Project management (Agile and Waterfall) and business analysis and design thinking, along with the ability to deliver sustained results/projects in a dynamic and fast paced environment