Job Title: ServiceNow SecOps Technical lead
Location: Erlanger, KY Remote with Travel (1-2 times in a week)
Duration: Full Time
Job Description:
- We are seeking a highly skilled and experienced ServiceNow Senior Developer to join our team
- The ideal candidate will be responsible for designing developing and implementing ServiceNow solutions ensuring seamless integration with existing systems and workflows
- This role requires a deep understanding of ServiceNow best practices ongoing knowledge of the latest ServiceNow features and the ability to collaborate effectively with stakeholders
Key Responsibilities
- Design develop and implement ServiceNow solutions
- Collaborate with stakeholders to gather and analyze requirements
- Customize and configure ServiceNow applications and modules
- Ensure seamless integration with existing systems and workflows
- Troubleshoot and resolve technical issues on the ServiceNow platform
- Develop technical documentation and provide training to endusers
- Participate in Agile and SAFe ceremonies and produce deliverables associated with the goals to deliver value
- Configure and maintain data integrations between ServiceNow and other systems
- Perform system and integration testing with sample and live data monitor health usage and overall compliance of the application
- Prepare and execute ServiceNow Automated Test Framework ATF test cases and test scripts
Requirements
- Bachelors degree in a Technical or Business field
- Minimum of 7 years designing ServiceNow architecture data designs or overall solution architecture implementer on a mature installation
- Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of the latest ServiceNow features
- Experience developing test scripts and plans
- Experience working on an agile team
- LDAPActive Directory knowledge
- Minimum of 4 year handson experience developing maintaining and administering one or more ServiceNow instances
- Demonstrated knowledge of service management processes procedures and software including knowledge of ServiceNow
- Selfmotivated and able to work autonomously
- Strong communication and collaboration skills
Preferred Qualifications
- ServiceNow Certifications CSA CAD CIS ITSM CIS ITOM andor SecOps andor SPM
- Experience in a Managed Services environment
- Working knowledge of configuration management and ITIL
- ITIL 4 certification is an added advantage