Cortica is looking for a full time, in center
Front Office Administrator to join its growing team at our center in Dedham, MA.
- As Front Office Administrator, you will be the face of Cortica as patients and families arrive at the clinic location.
- In our rapidly growing company, this role is responsible for the completion of daily operational tasks that support the entire clinic, using excellent communication, organization, and leadership skills.
- As the on-site focal point for assistance in addressing concerns, compassion, attention to detail, and a desire to make a difference will ensure successful outcomes.
We are a rapidly growing healthcare company pioneering the most effective treatment methods for children with neurodevelopmental differences. Our mission is to design and deliver life-changing care - one child, one family, one community at a time. Ultimately, we envision a world that cultivates the full potential of every child. At Cortica, every team member is instrumental in helping us achieve our mission.
What will you do? - Oversee the open/close procedures for the clinic
- Lead efforts to organize and maintain the premises as needed
- Sort incoming mail, voicemails and faxes immediately and forward the right information to the correct department
- Upload documents and maintain accuracy in EMR with physical records
- Supervise patient check-in/check-out procedures to ensure clients have an outstanding experience
- Complete forms for patients and email patient appointment follow-up (supplement lists, nutrition guides, information links, etc.) as required
- Process payments, reconcile appropriate receipts with Finance, assist with collections, support accounts receivable, and field patient questions regarding outstanding balances
We'd love to hear from you if: - You have at least an associate's degree or equivalent work experience.
- You bring 1+ years of relevant experience in an office setting, ideally in a healthcare organization.
- Experience greeting/checking in patients, bringing patients to exam rooms, and recording vital signs.
Your Compensation & Benefits - $2,000 continuing education stipend.
- Receive competitive compensation, $21.08/hr to $26.36/hrdepending on experience.
- 401k matching.
- PTO and continuing education/wellness days.
- Paid holidays.
- Health, vision, dental, and pet insurance.
- Referral bonuses.
EOE. This posting is not meant to be an exhaustive list of the role and its duties.
Please review the job description in the following link: Privacy Notice Cortica is committed to protecting your personal information in compliance with applicable federal and state laws. Please review our Privacy Notice to understand how your data is collected, used, and protected.
Driving Requirement This position requires the successful completion of a post-offer background check and a motor vehicle report review.
E-Verify Participation This employer participates in E-Verify. Click here to view the E-Verify Poster and your Right to Work.
Este empleador participa en E-Verify. Haga clic aquí para ver el cartel de E-Verify y su derecho a trabajar.