Company Summary EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary Our Customer Experience Operations (CXO) teams go above and beyond by simplifying lives and enhancing community access to our products and services. Behind the scenes, dedicated individuals focus on refining the experience for millions of customers across all of our brands and providing support to our field agents.
Job Duties and Responsibilities This Software Engineer position is within the Performance Optimization team, reporting to the Customer Experience Operations (CXO) organization. This team consists of full stack web developers that support both call center and corporate CX/EX initiatives by developing and maintaining web applications and processes such as:
- Performance social media app
- Workflow management app
- Workforce management app
- and more.
You will play a key role in designing, developing, and deploying robust, distributed, and scalable web applications. You'll work across the entire stack, leveraging Java for the backend, React and TypeScript for the frontend, and Kubernetes, Rancher, and Kafka for infrastructure. You'll play an integral role in a team that values innovation, collaboration, and data-informed decision-making.
Key Responsibilities: - Collaborate with stakeholders and your peers on creating solutions to new projects within our supported applications
- Collaborate with a UX Designer on user experience flows of your designs and features
- Participate in code reviews, and collaborative problem-solving with your team and stakeholders
- Proactively research, diagnose, and implement solutions to technical challenges, both independently and collaboratively
- Debug and resolve production issues, eventually folding into an on-call rotation with your team
- Utilize Jira to manage your work
Skills, Experience and Requirements Minimum Qualifications: - Bachelor's degree in Computer Science or a related field, or equivalent practical experience
- 3+ years of professional software development experience, or 1+ years with an advanced degree
- Proficiency in Java for backend development
- Proficiency in React and TypeScript for frontend development
- Experience with modern CI/CD pipelines
Preferred Qualifications: - Experience working with message queues such as Kafka
- Experience with testing frameworks and methodologies
- Excellent problem-solving and communication skills
- Proven ability to independently troubleshoot and resolve complex technical issues
- Understanding of microservices architecture
- Understanding of containerization and orchestrating technologies like Kubernetes, Docker, and Rancher
- 1+ years of experience contributing to the system design or architecture (architecture, design patterns, reliability and scaling) of new and current systems
Salary Ranges Compensation: $72,400.00/Year - $103,400.00/Year
Benefits We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.