At HelloFresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents. So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The HelloFresh Group now includes our core brand, HelloFresh, as well as: Green Chef, EveryPlate, Chefs Plate, Factor , and Youfoodz.
Shift: Wednesday- Saturday 5pm - 5am FSQ Supervisor Factor a brand of HelloFresh is seeking an FSQ Supervisor. The FSQ Supervisor position is responsible for all adhering to all food safety regulatory and SQF standards. The food safety supervisor will act as a backup SQF Practitioner. This position supervises food safety and the sanitation team. Additionally, the position develops, implements and manages food safety & SQF systems designed to ensure continuous compliance all food safety regulatory and SQF standards.
You will - Ensure food safety compliance with local, city, state and federal requirements
- Manage SQF systems and act as a backup SQF practitioner
- Ensure a high level of internal and external customer service. Investigate (and correct) customer issues and complaints relating to quality.
- Manages the food safety and sanitation departments to ensure high productivity and high technical integrity.
- Performing internal audits.
- Develop and analyze statistical data and product specifications to determine standards and to establish quality and reliability expectancy of finished products.
- Coordinate objectives with production procedures in cooperation with other plant managers to maximize compliance, product reliability and minimize costs.
- Create, document and implement inspection criteria and procedures.
- Interpret quality control philosophy to key personnel within company.
- Maintain active role on internal continuous improvement teams.
- Design, develop and implement food safety training programs.
- Provide, and oversee, inspection activity for product throughout production cycle.
- Interact with vendors and procurement to ensure food safety of all purchased parts.
- Addressing nonconformities from previous internal and external audits.
- Conducting a management review of the food safety & SQF system.
- Following-up on and closing pending preventive and corrective action requests.
- Ensuring that organizational systems and training is in place.
- Ensuring that documentation and design controls are appropriate for organization.
- Administering document control and configuration management system.
- Overseeing established calibration and testing program.
- Assisting the management team and provide FS/QA support when Manager is out.
- Provide all employees with necessary tools, proper training and corrective direction.
- Understand and enforce requirements of SQF Quality Code and ensure that all staff is aware of their responsibilities / accountability as it relates to the SQF Quality Code
You are - SQF practitioner
- Leadership: train and develop a large group of employees
- Performance Management: for assigned production lines
- Problem Solving/Analysis
- Results Driven
- HACCP
- Communication Proficiency: speak to employees with tact and diplomacy
- Time Management: tracking/monitoring production and maintaining productivity
- Technical Capacity: computer literacy to input information into the computer
- Learning Orientation: able to take direction and relay information to employees
You will This position manages all employees of the department and is responsible for the performance management.
Work Environment While performing the duties of this job, the employee is in a manufacturing and assembly environment and is regularly exposed to cool and/or cold temperatures (10º - 40º). The employee is frequently exposed to fumes or airborne particles, moving mechanical parts and vibration. The noise level in the work environment and job sites can be loud.
Physical Demands While performing the duties of this job, the employee is regularly required to stand, walk, stoop, reach and lift for a minimum of 10 to 12 hours with or without reasonable accommodation. The employee is required to use hands to finger, handle, or feel objects and/or tools. The employee is required talk or hear with or without reasonable accommodation.
The employee must regularly lift and move up to 25 pounds, and occasionally lift and move up to 50 pounds with or without assistance. Specific vision abilities required by this job include close vision and peripheral vision.
Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are varied according to shift and production schedule. The employee is expected to work no less than the designated 40 hour work week. Significant weekend work depending on production schedules.
Travel Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected.
You have - Associate's degree or related leadership work experience
- At least 3 years of work experience in quality assurance should be combined with a demonstrated track-record of accomplishments as as FSQA leader, and with satisfying customers in technology-driven, developing companies.
- SQF Practitioner and/or experience with SQF a plus
- Food Safety Manager certification a plus
- Bilingual in Spanish is a plus
You'll get - Competitive salary, 401k with company match that vests immediately upon participation, and company equity plan based on role
- Generous PTO, including sabbatical, and parental leave of up to 16 weeks
- Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
- Tuition reimbursement for continuing education (upon 2 years of service)
- Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor )
- Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+
- Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain
This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.
Illinois Pay Range
$70,000 - $75,000 USD
About HelloFresh We believe that sharing a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally and ensuring that everyone feels a sense of inclusion and belonging. We also aim to extend this commitment to the partners we work with and the communities we serve. We are constantly listening, learning, and evolving to deliver on these principles. We are proud of our collaborative culture. Our diverse employee population enables us to connect with our customers and turn their feedback into meaningful action - from developing new recipes to constantly improving our process of getting dinner to our customers' homes. Our culture attracts top talent with shared values and forms the foundation for a great place to work.
At HelloFresh, we embrace diversity and inclusion. We are an equal-opportunity employer and do not discriminate on the basis of an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. As part of the Company's commitment to equal employment opportunity, we provide reasonable accommodations, up to the point of undue hardship, to candidates at any stage, including to individuals with disabilities.
We want to adapt our processes and create a safe space that welcomes everyone so please let us know how we can accommodate our process. In case you have any accessibility requirements you can share that with us in the application form.
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HelloFresh is committed to the principles of equal employment opportunity and providing reasonable accommodations to candidates with disabilities. If you need an accommodation during the application process, please reach out to us at:
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