Are you ready to jumpstart your career in our Frontier Customer Service Representative position? Join our team located in Hartford, CT. Newly expanded, We specialize in creating exceptional experiences for our telecommunication clients and their customers while providing our employees with outstanding career development opportunities.
We're looking for entry-level professionals who are passionate about growth, collaboration, and delivering excellent customer service and sales experiences. Whether you're new to the workforce or seeking a fresh start, this Frontier Customer Service Representative position is your gateway to a rewarding career.
Our mission for our Frontier Customer Service Representatives is to empower their development through unparalleled customer engagement and innovative sales management solutions. We believe in fostering talent from within and are committed to nurturing future leaders in our Frontier Customer Service Representative role.
What We Offer Our Frontier Customer Service Representative:
- A supportive team environment
- Comprehensive training programs for entry-level Frontier Customer Service Representative candidates
- Clear pathways to advance into leadership roles and growth opportunities from within
- Opportunities to make a real difference through excellent customer service and sales solutions
Responsibilities for the Frontier Customer Service Representative Position:
- Deliver top-notch customer service and sales solutions to all of our customers by directly meeting with them face to face
- Engage with customers when presenting them with products and services that are available to them; this includes also explaining all promotions and upgrades if applicable
- Assist with our sales team to learn how to address inquiries in a reasonable time frame and give prompt solutions that fit their needs
- Support the customer service and sales team leaders in streamlining customer service and the process of closing all sales orders
- Analyze customer feedback to identify areas for improvement
- Participate in regular training to master customer service and sales skills
- Meet performance goals in a fast-paced, entry-level environment
- Uphold company values and contribute to achieving organizational sales goals
Requirements for the Frontier Customer Service Representative Position:
- Excellent communication and interpersonal skills
- Strong problem-solving abilities in customer service and sales is a benefit
- Ability to work independently and as part of a team
- Willingness to learn and adapt in an entry-level role
- Strong organizational skills and attention to detail
- Commitment to delivering exceptional Customer Service and Sales experiences
- Positive attitude and a professional demeanor
- Passion for helping others and driving results
If you're ready to embrace an exciting opportunity in customer service and sales for our Frontier clients, Apply Today.