Job Description Chesapeake Hearing Centers is Maryland's oldest private practice audiology group, proudly serving the community across eight locations. Their mission is simple: treat every patient the way they'd want to be treated-with courtesy, respect, and professional expertise.
Position Overview Chesapeake Hearing Centers is seeking a friendly, enthusiastic, and organized
Front Office Coordinator to join their Stevensville team. This role serves as the first point of contact for patients-creating a positive and welcoming experience from the moment they walk in. Candidates who enjoy connecting with people, thrive in a fast-paced environment, and are looking for a long-term career (not just another job) are encouraged to apply.
Key Responsibilities: - Greet patients and visitors with a welcoming, professional demeanor.
- Manage multi-line phones and handle calls promptly and courteously.
- Schedule patient appointments and assist with basic service screenings.
- Accurately enter and update patient information in electronic records.
- Collect and verify insurance information and handle related documentation.
- Assist with light hearing aid maintenance and periodic cleaning.
- Support community outreach and marketing events to help grow the practice.
- Build strong working relationships with patients, team members, and vendors.
Requirements - High school diploma or equivalent required.
- Previous front office or healthcare experience is a plus, but not required.
- Strong communication skills and professional presence.
- High attention to detail and strong organizational skills.
- Ability to multitask and prioritize in a busy office environment.
- Reliable attendance and punctuality are essential.
- Flu and COVID vaccinations required.
Benefits - Health, dental, vision
- Life insurance
- Matching Retirement Plan
- Paid time off and Holidays
- Parental leave