Description
The Department of Psychiatry and Biobehavioral Science is seeking to hire a full-time Admin to join the UCLA Children's Friendship Program. The Program is an evidence-based, social skills program via Telehealth that helps elementary school children who have trouble making or keeping friends learn new social skills through behavioral rehearsal and exposure. Primary duties include:
- Answering and directing central phone lines
- Front desk duties (greetings, check-in, discharge, preparation of patient charts, etc.)
- Patient scheduling, interviewing, encounter registration
- Verifying insurance benefits and record benefits for finance review
- Monitoring collection, quality control, and processing of charge documents
- Updating referrals and new authorization dates and extended treatments
- Other administrative duties as assigned
Please note, this is a limited position that may convert to career.
Salary range: $25.60-$36.33Qualifications
Prior experience working in a medical setting support service role (preferred)Ability to answer multiple phone lines and take accurate messagesAbility to prepare charts, slides, schedule patients accuratelyKnowledge of basic psychiatric terminology (preferred)Ability to perform the functions patient encounters, registration, and appointment scheduling using a computerized systemKnowledge of patient related policies and proceduresKnowledge of Microsoft Work, Windows, Outlook, and other PC applicationsKnowledge of NPBBHS and Medical Enterprise supported services, Care Connect (EPIC) systems (preferred)Skill in performing basic arithmetic operationsSufficient typing skillsStrong communication skillsAbility to work as part of a team, establishing and maintaining cooperative working relationships with all staff members, management, and the public
UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person's unique achievements and experiences to further set us apart.