This is for Collinsville, Illinois We are an established casual dining restaurant group committed to delivering exceptional guest experiences in a fun and welcoming atmosphere. We are looking for passionate and driven Front-of-House Managers to join our leadership team and play a key role in ensuring outstanding service, strong team performance, and smooth daily operations.
Position Summary:
As a FOH Manager, you will be responsible for overseeing guest service, team development, and operational excellence while upholding our brand's high standards. You will be a hands-on leader, setting the tone for service, fostering a positive work culture, and driving guest satisfaction.
Key Responsibilities: - Lead, train, and mentor the FOH team, ensuring seamless operations and exceptional service.
- Uphold company service standards while fostering a warm, welcoming atmosphere.
- Manage guest relations, proactively addressing concerns to ensure satisfaction.
- Oversee staff scheduling, training, and performance management.
- Support daily operations, including floor management and ensuring service efficiency.
- Work closely with the BOH team to maintain smooth coordination between front and back of house.
- Maintain cleanliness and organization of the dining room, bar, and entry areas.
- Assist with financial oversight, including labor management and cost controls.
What We're Looking For: - Passionate, tough-minded, problem solvers who thrive in a fast-paced environment.
- 2+ years of experience as a FOH Manager in a casual dining environment.
- A guest-first mentality with a passion for hospitality.
- Strong leadership and communication skills to inspire and develop teams.
- Experience with POS systems, scheduling, and team management tools.
- Flexibility to work evenings, weekends, and holidays as needed.
Benefits: 5-Day work weeks, with many on 4-day work weeks based on restaurant performance
- Hourly rate boost for assistants - up to $2.50 per hour based on KPI achievement
- Performance-based bonus paid every period (13 periods per year)
- Health Care - BC/BS coverage
- Short & Long-Term Disability - Paid by the company
- 1x Life Insurance Policy - Paid by the company
- PTO:
- 2 weeks per year to start
- 3 weeks after 5 years
- 4 weeks after 10 years
- 401(k) with a 33% match, up to 3%