Front of House Manager

Job Description

Job Title: Contract Front of House Manager Location: Richmond, VA
Job Description: We are seeking a Contract Front of House Manager to oversee the daily operations of our establishment in Richmond, VA. The ideal candidate will have strong organizational skills, excellent customer service abilities, and prior experience in a similar role.

Responsibilities: - Supervise and coordinate front of house staff - Ensure high levels of customer satisfaction through excellent service - Manage reservations and seating arrangements - Handle customer inquiries and complaints professionally - Coordinate with kitchen staff to ensure smooth service - Maintain cleanliness and organization of the front of house area - Train and mentor new employees

Skills:

- Strong organizational and multitasking skills - Excellent interpersonal and communication skills - Proficiency in reservation and point-of-sale systems - Ability to handle stressful situations with a calm demeanor - Leadership and team management skills - Attention to detail and problem-solving abilities