Salary: $18.71 - $19.27 Hourly
Location : Multiple THPRD locations - Beaverton, OR
Job Type: Part-time
Job Number: 25-00040
Department: Tualatin Hills Park & Recreation District (Multiple Departments)
Opening Date: 03/29/2025
Closing Date: 4/13/:59 PM Pacific
Description Now Hiring - Front Desk Support Positions. The Tualatin Hills Park and Recreation District (THPRD) is looking for highly organized Front Desk Support staff who are committed to delivering the best customer service possible. The Front Desk Support position provides the first point of clerical and customer support, focusing on creating a welcoming and inclusive environment for our patrons. The district also provides a bilingual pay incentive to staff who regularly use their bilingual or multilingual skills.
This is an entry-level position. However, previous experience providing administrative and clerical support is preferred. Successful candidates will have knowledge and experience in office management principles and apply this knowledge to work problems, creating a welcoming and inclusive environment. They will also have a basic understanding of applicable software and computer operations, specifically Office 365 platforms, including Word, Excel, Publisher, and Teams.
Scheduling: Staff are typically scheduled 4 to 29 hours weekly, between 5:00 a.m. and 10:15 p.m., throughout the week. Part-time variable employees are scheduled flexible hours and may work less than 1,560 hours per year.
Times may vary based on programming needs.
Currently, shifts that need coverage are as follows: - Aloha Swim Center: Monday - Friday, 8:45am - 1:45pm
- Aquatic Center 50M: Monday - Friday 7:45am - 12:00pm, 2:45pm - 7:30pm, Saturday 5:30am - 11:15am, 1:00pm - 4:00pm, Sunday 8:30am - 11:45am, 1:00pm - 4:00pm
- Raleigh Swim Center: Monday - Friday, 12:00pm - 4:00pm
- Somerset West Swim Center: 8:00am - 12:00pm
Duties: Key components of the job include (but are not limited to):
- Answering multi-line telephone and direct calls to appropriate personnel and take accurate messages.
- Greeting the public and providing information and assistance regarding schedules, program descriptions, and other general information over the phone and in-person.
- Performing general clerical support, such as preparing and formatting forms, letters, and reports from rough draft or detailed instructions.
- Assisting the public with program enrollment by signing participants up for programs, receipting money, and performing related registration procedures.
- Creating a positive experience for customers through professional and courteous behavior.
- Assisting with the daily cleaning and sanitization of the work area and maintain the health and safety of all participants and staff.
Click to learn more about this position and view the full job description.
Application Review: Our hiring team reviews applications as they are received, considering suitability for the role. If you're a strong fit, we'll reach out directly to discuss next steps. This recruitment will be used to fulfill more than one opening and will be ongoing until all positions are filled.
THPRD is committed to the full inclusion of all qualified individuals. As part of this commitment, THPRD will ensure that people experiencing disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at .
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What We Offer You Enjoy comprehensive benefits as a part-time employee, including access to a confidential Employee Assistant Program, complimentary drop-in visits to THPRD recreation facilities, discounts on various class offerings and more. THPRD is committed to providing flexible part-time employment options tailored to your individual needs. To discover more about the available classifications, and detailed benefits, please visit , or explore the information and links provided below:
Benefits Guide - Part-Time Benefits (PTB) Eligible
Available to all classifications:Great Place to Work - THPRD is a certified as of June 2024.
- THPRD offers opportunities to participate in Employee Resource Groups, including employee-led affinity groups, a Transformation & Allyship Group, or the district's Welcoming & Inclusive Committee. These groups each support equity and justice-based work within the district. Participation is included as regular paid time for part-time or full-time employees. To learn more, visit THPRD's webpage.
- Bilingual employees who utilize their language skills in the workplace up to 10% of the time, can earn an additional 3% pay incentive
- Employee appreciation events, employee recognition programs and more.
Health & Wellness - Employee Assistance Program (EAP) which includes, legal consultations and mediation, wellness and gym discounts, up to six (6) free counseling sessions, per counseling issue, life and career coaching, home ownership and housing support program and much more. All members of the employee's household are covered and may use EAP services.
- An Employee Wellness Program (EWP), allowing free drop-in access to all THPRD recreation facilities for you and your household
- Employees and their household can register for camps and classes during in-district registration and receive a 20% discount
Leave - Paid Time Off - Paid leave type for part-time variable and part-time benefits (PTB) eligible employees. Paid Time Off (PTO), will accrue at a rate of one (1) hour earned for every 30 hours worked. This is in addition to Sick leave and may be scheduled by employees for any reason. (available to PT and PTB only)
- The ability to earn and utilize up to forty (40) hours of paid sick leave per year
- Family Medical Leave eligibility for qualified family and medical related reasons
- Paid compassionate leave is available to all part-time employees to grieve the loss of an immediate family member, to make arrangements (if necessary), and to attend memorial services. Employees are eligible for paid compassionate leave for up to the hours scheduled in their average work week.
Retirement - Available savings for retirement through a 457(b)-deferred compensation plan by contributing pre-tax dollars from your paycheck
Local Government - An opportunity to make a difference within your community through public service
- A variety of opportunities within local government that support your professional development and evolving interests. Opportunities to apply for internal positions, explore a variety of park and recreation careers, and gain meaningful experience.
- THPRD is a qualifying employer for the Public Service Loan Forgiveness (PSLF) program. For eligibility requirements and information, please visit the website
Community Partnerships - Seasonal discounts to community partners such as Nike, Adidas, and Columbia Sportswear
01
Please select the option that best reflects your experience providing the first point of clerical and customer support in a public setting. (Public, meaning an environment where your work location is at or adjacent to the main entrance and you are handling both scheduled and walk-in traffic from visitors and customers, telephone calls, etc.)
- No Experience
- Less than six months' experience
- At least six months', but less than one year experience
- One year of experience or more
02
In 200 words or less, please describe your experience providing the first point of clerical and customer support in a public setting. Specifically, we want to hear about your experience in creating a welcoming and inclusive work environment for customers and colleagues. If you do not have experience in a front desk role, please tell us what unique experiences you would bring to the THPRD team.
03
Please select the option that best reflects your experience using Word, Excel, and all functions of Microsoft Office.
- No experience
- Less than six months
- At least six months, but less than one year
- One year of experience or more
04
Please select your preferred work location:
- Aloha Swim Center
- Aquatic Center 50M
- Raleigh Swim Center
- Somerset West Swim Center
05
If your preferred location is not available, are you willing to work at other locations?
06
Briefly tell us about your availability. Please include in your response any days or times you are not available to work.
07
Would you be interested in an on-call position with hours that vary week-to-week?
08
Will you be claiming Veterans Preference?
Required Question