Description of the role: As a Front Desk Supervisor in Panama City Beach, Florida, you will be responsible for overseeing the daily operations of the front desk, ensuring exceptional customer service, and coordinating staff schedules.
Responsibilities: - Manage front desk operations, including check-in/out, reservations, and guest inquiries
- Supervise front desk staff and provide training as needed
- Handle guest complaints and resolve issues in a timely manner
- Coordinate employee schedules and ensure adequate coverage
- Monitor and maintain inventory of office supplies
Requirements: - Prior experience in a front desk or customer service role
- Excellent communication and interpersonal skills
- Strong organizational and leadership abilities
- Proficiency in computer systems and software
- Ability to work flexible hours, including nights and weekends
Benefits: - Competitive compensation: $17 - $19 per hour
- Health insurance and retirement benefits
- Paid time off and holidays
- Career growth opportunities within the company
About the Company: We are a leading hospitality company that prides itself on providing exceptional guest experiences at our properties in Panama City Beach, Florida. Join our team and be a part of our commitment to excellence.