Front Desk Supervisor

POSITION SUMMARY:

To oversee the facility's operations, including managing the Client Service Representatives and ensuring client needs are met.

Location: On-Site

Job Type: Full-Time

Compensation: $22/hour

KEY JOB RESPONSIBILITIES:

• Ability to perform all CSR duties.

• Supervise CSR's.

• Communicate daily with the Supervisor/Facility Manager.

• Manage client projects.

• Upload and supervise digital files.

• Review Menu Sheets/order food.

• Provide compensation for participants and ensure that all financial paperwork is accurate.

• Manage shipping, package inventory and product counts as needed.

• Compile and send reports.

• Communicates with other markets when necessary and sends updates throughout the shift to project managers and off-site client(s).

• May assist with office supply ordering and inventory.

• Other duties as assigned.

Requirements

CORE COMPETENCIES:

• Knowledge of computers, audio visual, and office equipment.

• Project management skills.

• Knowledge of shipping carriers' procedures.

• Clerical skills.

• Detailed & team orientated.

• Strong time management.

• Dependable, energetic with an upbeat personality.

• Confident, hard-working, organized with a professional attitude.

• Multi-task and ability to meet tight deadlines.

• Work a flexible schedule.

• Work independently.

• Lead & manage a staff.

• Creative thinker & ability to solve problems.

• Effectively communicate (oral & written).

• Self-starter with ability to handle fast paced, stressful situations.

• Knowledgeable of surrounding area/locations.

QUALIFICATIONS

Education:

• High School Diploma or equivalent

Experience:

• 1-3 years hospitality and management experience

Computer Skills:

• Strong technical computer skills (MS Office, Word, Excel, Outlook)

Benefits

• Health, dental, and vision insurance

• 401(K) with employer match

• Paid time off and holidays