Step into a leadership role at the Renaissance Shoals Resort & Spa as a
Front Desk Supervisor, where you'll have the chance to elevate the guest experience in a stunning resort setting. Oversee a dedicated team, ensure seamless check-ins and check-outs, and deliver top-tier service that makes every guest feel special. If you're passionate about hospitality and ready to enhance the guest experience in a beautiful, resort-style setting, this is the perfect opportunity to advance your career.
Key Responsibilities:- Guest Experience: Greet guests warmly and resolve concerns promptly, ensuring a seamless and memorable stay.
- Team Leadership: Train and motivate Front Desk associates to maintain a customer-focused, skilled team.
- Room Management: Oversee room blocks, pre-registration, and room assignments to optimize guest comfort and satisfaction.
- Operational Efficiency: Ensure accurate billing, folio management, and smooth check-in/check-out processes to maintain smooth hotel operations.
- Financial Management: Handle reservations, billing adjustments, and transactions, ensuring accuracy and adherence to hotel policies.
Why Join Us? This is your opportunity to be part of a prestigious property within the Renaissance family, where you can make a significant as a part of a passionate team dedicated to creating memorable experiences for our guests.
Perks & Benefits: As part of the PCH Hotels & Resorts portfolio, associates enjoy an array of perks and benefits, including:
- Health, Dental, and Vision Coverage: Offering comprehensive plans, including both FSA and HSA options.
- 401(k) with Company Match: Plan for your future with our company-matched retirement plan.
- Exclusive Discounts: Enjoy hotel stays, dining, golf, and retail discounts at PCH properties and globally through Marriott.
- Opportunities for Growth: Access ongoing training and development with opportunities for career advancement.
- Employee Recognition: Participate in employee rewards and recognition programs.
- Fun Work Environment: Be part of a friendly and supportive team that values your contributions.
Join us at Renaissance Shoals Resort & Spa, where we believe in delivering "hospitality with heart & soul." Be part of a team dedicated to creating unforgettable guest experiences.
Apply now to join Renaissance Shoals Resort & Spa and help us continue our tradition of excellence.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.