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Benefits:
Employee discounts
Flexible schedule
Wellness resources
Benefits/Perks
Competitive Hourly Pay
Career Growth Opportunities
Fun and Energetic Environment
Discount on Products and Services
Job Summary
Immediate part -time front desk receptionist/concierge position available for a friendly, welcoming individual to join our team.
As the receptionist/concierge for our busy spa, you will be the first point of contact for our guests. You will greet customers as they arrive, book appointments, answer phone calls, handle small admin. duties, as well as attend to the needs of customers throughout their wellness visits. The ideal candidate has a cheerful, eager disposition, excellent communication, and computer skills, and is capable of multitasking. This is a great hands-on opportunity for a organized, efficient person in a healing, professional environment prior customer service/hospitality experience. Hours needed are Fridays 1pm-close and Mondays 8:30-1pm. Additional hours may be available for flexible individual schedules on Thursdays and/or vacation coverage throughout the summer. Serious Inquiries only.
Job Summary
Immediate front desk receptionist part-time job position available at Insideout Health & Wellness located in Wenham, Mass. Insideout is a well-established, growing center serving the health and wellness needs of our local community through alternative therapies. We are looking for a team-oriented, organized and eager individual to help with front desk, small administrative duties and office management. The ideal candidate would be computer savvy and have prior customer service/hospitality experience.
Responsibilities
All front desk duties, office management and providing superior customer service
Answering phones and booking appointments through our POS system
Taking payments
Educating clients and answering questions about treatments, modalities
Providing any customer service as needed for clients and practitioners
Maintain the aesthetic of the center in terms of light cleaning (vacuuming/sweeping, dusting, and disinfecting frequently touched surfaces)
Maintain inventory
Updating the database and maintaining records
Running errands
Expand our presence in the community thru social media marketing
Assisting with other advertising/marketing avenues
Problem solving in daily operations
Requirements
Comfortable working both Independently and as part of a Team
Social and Positive Attitude
Outstanding Work Ethic
Customer Service Experience
Strong Communication Skills
Marketing/Sales Experience
Ability to Multi-task and learn software quickly
Must be Reliable and Self-motivated
Like-minded in Living a Healthy Lifestyle
Must be able to stand for long periods, reach, bend, squat, and use hands and fingers for various duties.
Must have experience typing efficiently
Experience in a spa setting or similar business
Qualifications
Previous marketing/sales experience desired
Exceptional communication skills
Familiarity with common computer programs such as the Microsoft Office suite and Adobe suite
Experience using Booker POS program desired
Responsibilities
Greet guests as they arrive at the spa
Answer phone calls and schedule appointments
Assist with maintaining a clean and inviting environment
Provide general customer service and attend to the needs of customers throughout their services
Qualifications
Two or more years of customer service experience is preferred
Previous experience as a receptionist is preferred
Excellent communication skills with a focus on customer service
Strong work ethic and positive attitude
Familiar with computers and scheduling software
Excellent multi-tasking skills
Date Posted: 15 May 2025
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