Perks and Benefits: - Direct career growth path to Management positions (Ass. Manager, Manager) and additional options
- tips
- Merit-based pay increases
- Complimentary service membership ( Bath, Ear Cleaning , Nail clip and Teeth Brushing once a month)
About the Position: The Membership Sales Associate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer.
This position requires: - Sales experience and confidence (membership sales are highly valued.)
- Customer service experience (retail, restaurant)
- Computer/ Technology proficiency
- A passion for dogs and dog health & wellness.
- Reliable transportation
- Willingness to work in a smoke-free environment
Who We Are Looking For: We are searching for a goal-oriented team member who has a passion for sales and customer service. A successful Sales & Front Desk Associate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover. We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager.
Tasks: - Drive membership sales through health and wellness education
- Drive key performance indicators - average ticket price and rebook ratio - through memberships, service
- add-ons, and retail sales
- Develop membership leads; Follow up with potential members
- Answer phone calls, schedule customer appointments, manage customer profiles and records
- Manage cash drawer - responsible for daily cash handling
- Manage customer expectations; Resolve customer concerns; Retain memberships
- Adhere to Scenthound sanitary and cleaning practices - keep the reception area clean and presentable
- Perform other tasks and duties as assigned by the Scenter Manager
Compensation: $16.00 - $18.00 per hour