Front Desk Representatives is the first point of contact for visitors and Tesla community members entering our vehicle manufacturing facilities. They act on behalf of Tesla as overall hospitality and customer service resources for our buildings' populations.
Responsibilities - Guide visitors through the guest badging process and notify site contacts via the Visitor Management System (VMS)
- Respond to inquiries regarding events, interviews, and tours, directing individuals to their appropriate destinations
- Provide transportation-related services for employees, including bike tags and rideshare vouchers.
- Collaborate with onsite security and janitorial teams to ensure lobby professionalism and cleanliness during business hours
- Offer general administrative support to the Plant Operations and Workplace teams and management.
- Procure necessary materials for lobby and visitor-related tasks
- Serve as a contingency for the Plant Operations Dispatch team, handling building repair requests and offering additional support during onsite projects
Requirements - 1-2 years of experience in administration or reception
- Excellent customer service and communication skills
- Proficiency in Microsoft Office and SharePoint
- Must have command of the English language, both written and verbal
Compensation and Benefits Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
- Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
- Family-building, fertility, adoption and surrogacy benefits
- Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
- Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
- Healthcare and Dependent Care Flexible Spending Accounts (FSA)
- 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
- Company paid Basic Life, AD&D, short-term and long-term disability insurance
- Employee Assistance Program
- Sick and Vacation time (Flex time for salary positions), and Paid Holidays
- Back-up childcare and parenting support resources
- Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
- Weight Loss and Tobacco Cessation Programs
- Tesla Babies program
- Commuter benefits
- Employee discounts and perks program
Expected Compensation
$20.20 - $34.80/hour + cash and stock awards + benefits
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.