Job Title: Front Desk Representative
Location: Dallas, TX
Job Type: Full-Time
Job Summary: We are seeking a friendly and professional Front Desk Representative to join our team and be the first point of contact for our clients and visitors. The ideal candidate will have exceptional communication skills, a positive attitude, and a passion for delivering outstanding customer service. As a Front Desk Representative, you will be responsible for managing the front office operations, ensuring that each guest feels welcome and valued.
Key Responsibilities: - Greet and assist visitors in a friendly and professional manner.
- Answer phone calls and respond to inquiries in a timely fashion.
- Manage appointment scheduling and ensure smooth check-in/check-out procedures.
- Maintain the cleanliness and organization of the front desk area.
- Handle administrative tasks such as filing, data entry, and managing correspondence.
- Provide information to clients regarding services and programs offered.
- Coordinate with other departments to ensure seamless guest experiences.,
Qualifications & Skills: - High school diploma or equivalent; associate's degree preferred.
- Proven experience in a customer service role or front desk position.
- Exceptional interpersonal and communication skills.
- Ability to multitask and work in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Office Suite and office management software.