Job Title: Front Desk Representative
Location: Charlotte, NC
Job Type: Full-Time
Job Overview: We are seeking a friendly and organized Front Desk Representative to join our team. As the first point of contact for our clients and visitors, you will play a crucial role in creating a welcoming and professional atmosphere. In this position, you will manage a variety of administrative tasks, ensuring smooth communication and coordination between various departments.
Key Responsibilities: - Greet and welcome visitors warmly, directing them to the appropriate personnel.
- Answer and direct phone calls in a polite and efficient manner.
- Manage scheduling and appointment bookings for staff members and clients.
- Handle incoming and outgoing mail and packages.
- Maintain a tidy and organized front desk area, ensuring all materials are well stocked.
- Provide information about the company's services and address client inquiries.
Qualifications: - High school diploma or equivalent; additional qualifications in office administration are a plus.
- Proven experience as a front desk representative or in a similar role is preferred.
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities to efficiently manage various tasks.
- Proficient in using office equipment such as computers, printers, and phone systems.
- Familiarity with administrative procedures and office management systems.