Front Desk Receptionist

Receptionist / Front Desk Scheduler:

About the Job: Front Desk Personnel and Receptionists are responsible for greeting patients and completing their intake
and check-out. The successful applicant will have an understanding of how to operate a computer including EMR and Scheduling systems, and represent Mid- America Orthopedics in a professional manner.

Role and Responsibilities:

• Greets and welcomes patients to the office

• Posts payments to patient accounts

• Assists patients with paperwork and collection of medical history

• Communicates arrivals and departures with other departments

• Schedules diagnostic tests

• Schedules return encounters

• Keeps the reception area free of trash and magazine tables organized

• Stocks drinking cups for the waiting area

• Clocks in and out for scheduled shift as assigned

• Other duties as assigned

Set Yourself Apart: Skills and Qualifications

• High School Diploma or equivalent

• 1-2 years of experience working within an office setting

• 1-2 years of customer service experience

• Ability to operate a computer, phone and other office equipment

• Excellent communication skills

• Basic understanding of Microsoft Outlook

• Entry level ability to use Microsoft Office platform