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Benefits:
401(k)
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
About us:
Access Veterinary Care is a veterinary clinic that focuses on providing affordable, accessible care for families in Minnesota. Through community medicine that prioritizes quality, efficiency, and flexible care options, we believe that we can help reduce the burden of medical care and help keep animals with their families.
What we're looking for:
Access Vet Care is looking for energetic and compassionate front desk receptionists who want to help guide our clients through the process of accessing veterinary care, and help manage the daily flow of patients for our medical team.
An ideal candidate is great at making autonomous decisions on pacing and flow, can work well with their team, and knows how to prioritize tasks efficiently. Most importantly, we're looking for a candidate who is client-centric: Someone who knows how to manage clients, and who wants to take the time to help clients through financial conversations, stressful and emotional situations, general queries, etc.
Main Job Duties:
Check in and register clients and patients
Manage flow of patients during urgent care
Answer phones, direct calls, and take messages for medical staff as necessary
Perform phone triage of patients
Process prescription requests
Ensure timely communication with referring veterinarians
Obtain CPR and Emergency Treatment paperwork
Create estimates and schedule surgical procedures
Manage clients when on property (ensure they're following proper safety protocols (e.g. dogs must remain leashed in the lobby), taking over financial conversations for med staff, attend to supplemental questions or concerns)
Support a friendly and welcoming atmosphere
Money handling (process payments through electronic medical record system)
Maintain medical records
Answer e-mails in a timely fashion
Other duties as assigned
Preferred Qualifications:
Experience in a veterinary office or medical office is a plus.
Full-Time Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance
Hours:
Hours are for a full-time position and can vary from week to week depending on needs of clinic.
Job Type: Full-Time
Pay: $18.00 per hour
Expected hours: 40 per week
Schedule:
10 hour shift
Day shift
Rotating weekends
Work Location: In person
Date Posted: 09 May 2025
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