Our client is seeking a front desk receptionist with law firm experience to join their team. This role is located in Downtown Miami and requires fluency in English and Spanish.
Duties
- Greet and welcome visitors in a warm and professional manner.
- Manage incoming phone calls, directing them to the appropriate personnel while maintaining phone etiquette.
- Maintain an organized filing system for documents and records.
- Scheduling appointments, managing calendars, and handling correspondence.
- Assist with administrative tasks as a personal assistant when required.
- Ensure the front desk area is tidy and presentable at all times.
- Handle customer inquiries and provide information about services offered.
- Support team members with various tasks as needed to ensure smooth operations.
Skills
- Strong computer literacy with the ability to type efficiently and accurately.
- Familiarity with phone systems and excellent phone etiquette.
- Bilingual abilities are a plus, enhancing communication with diverse clientele.
- Exceptional customer service skills with a friendly disposition.
- Strong organizational skills with attention to detail in managing files and documentation.
- Ability to work independently as well as part of a team in a dynamic environment.