VIO Med Spa is an innovative leader in the medical spa industry. The brand is synonymous with results-driven health and beauty transformations. VIO Med Spa offers high quality products and services to its guests nationally, aiming to be the best in the industry when it comes to experience, service, products, and offering the latest cutting-edge technologies and therapies in the wellness and aesthetic industry. VIO Med Spa is driven to help women and men of all ages feel great and look amazing, while meeting their personal beautification and wellness goals with individualized plans.
This is a full-time, on-site Customer Service Representative role located in Strongsville, OH at VIO Med Spa. The Customer Service Representative is responsible for handling customer inquiries, complaints, and providing information about the company's products and services for current and potential clients. Must have a positive personality and comfortable on the phone. The representative will also be responsible for ensuring customer satisfaction by answering any potential questions and maintaining knowledge of evolving products, services, and policies of the company.
Qualifications
- Customer Service Representatives and Customer Servicing skills
- Positive attitude who thrives in a team environment
- Customer satisfaction and customer experience skills
- Ability to work in a fast-paced environment
- Excellent written and verbal communication skills
- Ability to learn quickly about new products and services in order to accurately answer customer inquiries
- Ability to multitask, prioritize, and manage time efficiently
- Experience in customer service or a related field is required
- Sales experience is a bonus.
- Passionate about the aesthetics industry and helping others