Front Desk Receptionist

About Us:

Jeffrey Glassman Injury Lawyers is a renowned personal injury law firm based in the heart of Boston, Massachusetts. For over two decades, we have been dedicated to providing unparalleled legal representation to individuals who have been injured due to the negligence of others. Our firm is committed to fighting for justice and helping our clients navigate the complexities of personal injury law with compassion and integrity.

Receptionist / Front Desk Attendant - (Boston, MA)

Are you a polished and professional receptionist with exceptional communication skills? Our fast-paced law firm is looking for a Front Desk Attendant to be the first point of contact for our clients and visitors. If you thrive in a dynamic environment and have at least two years of experience in a law firm or professional setting, we want to hear from you.

Key Responsibilities:
•  Manage a multi-line phone system , ensuring a warm and professional first impression.
•  Greet and assist clients and visitors with professionalism and courtesy.
•  Schedule appointments and route clients efficiently.
•  Handle mail, deliveries, and administrative correspondence (e.g., drafting letters of representation, requesting medical records/bills).
•  Perform scanning, photocopying, faxing, filing, and data entry tasks.
•  Maintain and organize conference rooms, waiting areas, and other public spaces .
•  Serve refreshments to guests when needed.
•  Support the legal team with additional administrative tasks and special projects as assigned.
•   What We're Looking For:
•   Typing speed of 60+ WPM with impeccable grammar, spelling, and written communication.
•  Strong interpersonal and customer service skills -must be patient and understanding when communicating with people in distress.
•  A high level of professionalism, discretion, and confidentiality in handling sensitive information.
•  Excellent attention to detail and organizational skills.
•  A positive, team-oriented attitude with a strong sense of dependability .
•   Perks & Benefits:
•   Competitive pay: $22.00 - $28.00 per hour
•   Full-time position (40 hours/week, Monday - Friday, 8-hour shifts)
•   401(k) plan
•   Health insurance
•   Paid time off
•   100% public transportation costs covered
•   Opportunities for growth within the firm
•   Requirements:
•   Education: High school diploma or equivalent (Preferred)
•   Experience: Minimum 2 years in a law firm or fast-paced professional environment (Preferred: 3 years in customer service)
•   Location: Must be able to commute to or relocate to Boston, MA 02110 before starting
•   Ready to join our team? Apply today by submitting your resume, cover letter, and salary expectations . We look forward to meeting you.