Front Desk Reception Agent

Job Details

Job Location
Snowmass Club - Snowmass Village, CO

Position Type
Full-Time/Part-Time

Salary Range
$20.00 - $24.00 Base+Commission/month

Job Category
Hospitality - Hotel

Description

Front Desk Reception Agent Be the Smiling Face of Snowmass Club.

Location: Snowmass Club Residences Snowmass Village, CO

Schedule: Full-Time Non-Exempt

Our Mission

To inspire lasting memories and meaningful connections with all the comforts of home.
Our Vision

To be the club of choice for work & play.
Our Values - Y.E.S.

You Elevate Service - Every interaction is an opportunity to create magic.
We Are One Team - Support, empower, and celebrate success together.
Be A Host - Care for others, anticipate needs, and communicate authentically.
Embrace the Adventure - Live passionately, be curious, and keep learning.
Family Culture - Creating memorable experiences for members & staff.

About the Role

Are you a people person with a welcoming smile and top-notch attention to detail? As our Front Desk Reception Agent, you'll assist members and guests in all things front office - making sure every arrival, departure, and moment in between is smooth, efficient, and filled with warm hospitality.

What You'll Do

Leadership & Culture
Promote a positive, uplifting work culture.

Front Desk & Technology
Greet and register owners and guests with a can-do attitude.
Coordinate room status updates with Housekeeping.
Operate key systems, phones, printers, and front desk tech.
Stay informed on club activities and guest needs.
Handle mail, packages, and messages smoothly.
Keep the front desk and lobby sparkling clean and organized.
Know room types, locations, and safe deposit box procedures.

Guest Services
Use suggestive selling to promote club services.
Follow all cash, credit, and check-handling procedures.
Be ready and trained to act in emergency situations.
Take on other fun tasks as assigned by your manager.

Qualifications

What You Bring

High school diploma or GED preferred.
Strong communication and multitasking skills.
Passion for hospitality and creating memorable experiences.
Comfort with standing, walking, and occasional lifting (up to 50 lbs).

Perks & Benefits

Full-Time Benefits:
Health, Dental, Vision, Life Insurance
Paid Time Off & Sick Pay

All Employees Enjoy:
Potential Employee Housing
401k
60% Discount on RFTA Bus Passes
Restaurant & Retail Discounts
Free On-Site Parking
Employee Meals, Golf, Tennis, and Gym Access
Employee Wellness Programs

Ready to Join Us?

Be part of a team that values excellence, teamwork, and making people feel at home. Apply now and start your adventure at Snowmass Club.